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What is Ngage Live Chat?

Ngage offers a vibrant live chat service utilized by over 8,000 websites spanning multiple industries, where our highly trained operators provide a customized experience that successfully turns casual visitors into dedicated customers. By enabling private conversations, we help potential clients develop a meaningful relationship with your brand. We swiftly collect and communicate key information to optimize your intake and sales workflows, ultimately uplifting your site's conversion rates while maintaining affordability. Each visitor is warmly welcomed, ensuring they feel valued right from the start. Our adept operators interact with visitors to understand their needs and circumstances effectively. Once the conversation is summarized, we facilitate a seamless connection to your team, guaranteeing a hassle-free transition. With Ngage, you can instantly engage with potential clients, significantly enhancing your conversion rates and nurturing enduring connections. This streamlined method not only elevates customer interaction but also propels the growth of your business, paving the way for future expansion and success. Through our innovative approach, we strive to redefine the customer experience in the digital landscape.

What is AutoNgage?

AutoNgage by DaveAI is a specialized AI engagement platform built to help automotive dealerships manage and optimize customer interactions throughout the sales and service lifecycle. The platform uses intelligent AI agents to automatically engage leads as soon as they arrive from websites, OEM platforms, third-party marketplaces, or other digital channels. Instead of relying solely on manual follow-ups, AutoNgage ensures customers receive instant responses through chat conversations, voice interactions, and automated communication campaigns. The system is designed to support dealership teams rather than replace them, acting as a digital assistant that handles repetitive engagement tasks. AutoNgage’s AI agents can answer questions about vehicle inventory, pricing, financing options, and service availability while guiding customers through the buying process. The platform also manages appointment scheduling, reminders, confirmations, and follow-ups to help reduce missed visits and improve showroom attendance. Automated outreach campaigns allow dealerships to reconnect with inactive leads and nurture prospects throughout the decision-making process. Because the system is trained on automotive-specific workflows and real dealership conversations, it understands customer intent during important moments such as test drive bookings or service requests. The platform integrates with dealership systems and provides full visibility so teams can monitor conversations and take over when needed. AutoNgage supports both pre-sales engagement and after-sales service communication, ensuring customers stay connected across their entire ownership journey. With real-time lead engagement, automated customer communication, and lifecycle management tools, the platform helps dealerships increase conversion rates and operational efficiency.

Media

Media

No images available

Integrations Supported

8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate

Integrations Supported

8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$500
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ngage Live Chat

Date Founded

2008

Company Location

United States

Company Website

www.ngagelive.com

Company Facts

Organization Name

DaveAI

Date Founded

2016

Company Location

India

Company Website

autongage.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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