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What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

What is Colligo Enterprise Suite for Microsoft 365?

Capture emails and content to assist individuals in locating the appropriate information more swiftly, enhance productivity, automate workflows, and foster better team collaboration—all while ensuring the security of your SharePoint data. Our tailored SharePoint solutions are designed to optimize your business processes and workflows, aligning perfectly with your organizational goals. The Colligo team of SharePoint specialists has crafted Microsoft 365 SharePoint solutions that empower organizations to enhance their operational efficiency. By utilizing SharePoint web parts and bespoke solutions, Colligo aids companies in refining the SharePoint user experience, boosting the functionality of Microsoft 365 applications, and safeguarding their SharePoint intranet data. Additionally, our suite of content management, document management, and email management tools enables organizations to streamline records management and compliance efforts, maximizing the value of their SharePoint investments. With these comprehensive resources, businesses can navigate the complexities of content management with greater ease and effectiveness.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams

API Availability

API Availability

Pricing Information

on request
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Company Facts

Organization Name

Colligo Networks

Date Founded

2000

Company Location

Canada

Company Website

www.colligo.com

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
Text Editor
Video Content
Website Management

Email Management

Not specified

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