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What is NielsenIQ Omnisales?

Gathering extensive sales data from both online and offline channels is essential for realizing the true capabilities of comprehensive omnichannel analysis. The carefully deduplicated data obtained through NielsenIQ’s proprietary techniques provides a clear multi-channel view by eliminating overlaps, thereby saving valuable time. Understanding the complexities of omnichannel sales and market share often requires integrating diverse data sources, which can result in the double-counting of sales and the challenging task of reconciling varying definitions and data sets. With NielsenIQ’s innovative deduplication and category alignment methods, you can remove ambiguity in data integration and focus on the results derived from accurate and clear information. By obtaining a detailed comparison of actual sales across online and offline platforms, businesses can effectively identify and rectify gaps in overall market analysis. This thorough strategy not only improves precision but also equips companies with the ability to make well-informed decisions based on trustworthy insights, ultimately fostering growth in their market strategies. Additionally, continuous monitoring of these metrics can lead to proactive adjustments that enhance overall business performance.

What is Aquarium Platform?

Aquarium's platform presents a comprehensive solution specifically designed for insurance companies seeking a quick, simple, and effective route to market. Known for delivering quick returns on investment, this platform can be seamlessly integrated into existing IT infrastructures with minimal disruption, and its cloud-based architecture allows for extensive scalability. It features a variety of integrated service components that encompass both technical and functional aspects, providing a complete, end-to-end service offering. A standout capability of the platform is its ability to create a unified view of the customer, capturing interactions across diverse channels such as web, SMS, email, phone, and traditional mail. The system ensures automated engagement across multiple processes, including inquiries, follow-ups, sales, mid-term adjustments, renewals, and claims management. In addition, customer satisfaction is measured through net promoter scores gathered via SMS or email, along with keyword and sentiment analysis to extract more profound insights into customer feedback. This holistic method not only boosts operational efficiency but also cultivates stronger relationships with customers, ultimately leading to enhanced loyalty and retention. By prioritizing these elements, insurance firms can adapt more effectively to market demands and improve their overall service delivery.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NielsenIQ

Company Location

United States

Company Website

nielseniq.com/global/en/solutions/omnisales/

Company Facts

Organization Name

Aquarium Software

Date Founded

2006

Company Location

United Kingdom

Company Website

aqinsure.tech/our-platform/

Categories and Features

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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