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What is Nizlo?

Nizlo operates as a cloud-enabled platform designed for remote monitoring and management, specifically tailored for managed service providers and internal IT departments. It integrates multiple functionalities, including customer management, site organization, endpoint inventory, system health monitoring, alert notifications, patch management, remote support processes, automation capabilities, detailed reporting, and technician performance tracking, all within a unified interface. At present, native agents support both Windows and macOS systems, with plans to extend compatibility to Linux in the near future. The Core package can be subscribed to for as low as $59 per month, encompassing unlimited RMM endpoints and access for a single technician. Both the Core and Scale packages feature a 14-day trial that doesn't require a credit card, enabling potential users to test the functionalities extensively. This platform proves to be an excellent choice for teams looking to trial an RMM solution via a well-structured pilot on selected noncritical endpoints, facilitating an effective evaluation prior to widespread deployment. By adopting this strategy, IT teams can not only simplify management tasks but also significantly boost their operational efficiency. Moreover, the ability to assess the system without financial commitment allows for more informed decision-making.

What is Helios?

Helios combines remote monitoring and management with a professional services automation suite, aimed squarely at managed service providers and internal IT teams. Where it differs is the automation. An AI layer called Helio investigates alerts on the affected machine, determines a cause, drafts the remediation and holds it for approval before anything runs. Fixes are reversible and logged. Resolved alerts close their own tickets. Capabilities on every subscription tier: Monitoring across Windows, Windows Server, macOS and Linux. Patch deployment covering the operating system and third-party applications. Endpoint security reporting through Microsoft Defender. Microsoft 365 tenant health. Remote desktop and terminal access from the browser. Ticketing with SLA tracking and email intake. Client-facing portals under your own branding. Automated quarterly business reviews. Hardware lifecycle forecasting. Backup verification. Predictive capacity planning flags disks before they fill. Alert correlation collapses a site-wide outage into one incident. The service desk drafts replies to inbound mail automatically. Subscription costs are fixed by tier and unaffected by headcount. Entry pricing starts at £4 per device per month across 5 to 25 devices, with £20 the monthly minimum. Fixed tiers follow at £99 for 50 devices, £199 for 250, and £399 for an unlimited estate. White labelling is available from the £199 tier upward. A 14 day evaluation requires no payment details.

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Integrations Supported

Microsoft 365
Autotask PSA
Bitdefender GravityZone
CrowdStrike Falcon
HaloPSA
IT Glue
N‑able Passportal
SentinelOne Singularity
Slack

Integrations Supported

Microsoft 365
Anthropic
Apple iOS
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server

API Availability

API Availability

Pricing Information

$59/month
Core is $59 per month and includes unlimited RMM endpoints and one technician. Core and Scale include a 14-day trial without a credit card.
Free Trial Offered?

Pricing Information

£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Cloud 84 Holdings

Date Founded

2025

Company Location

United States

Company Website

nizlo.com

Company Facts

Organization Name

Helios

Date Founded

2024

Company Location

United Kingdom

Company Website

heliosmsp.io

Categories and Features

RMM

Not specified

Categories and Features

AI PSA

Not specified

MSP

Backup Management
Dashboard
Help Desk
Issue Management
Patch Management
Remote Access
Remote Systems Monitoring
Scheduling

RMM

For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

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