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Ratings and Reviews 0 Ratings
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The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.
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Exprivia has created an all-encompassing factoring software solution that incorporates a diverse array of features, such as database management, anti-money laundering protocols, handling of financial statements, and compliance reporting for the Bank of Italy, while also managing files for assignors and debtors, facilitating funding operations, and overseeing general accounting duties. Moreover, this software encompasses vital additional functionalities, including electronic case file management, customer evaluation tools, and monitoring systems for both assignments and disbursements, complemented by a complete web interface that connects customers with their respective users. It also prioritizes secure data processing methods for backups, disaster recovery, and ensuring business continuity. In the realm of back-office support, Exprivia's factoring division proficiently manages a variety of operational tasks within a business, which include handling corporate affairs, credit facility operations, factoring services, general accounting, preparation of financial statements, management control, and adherence to regulatory requirements and reporting for the Bank of Italy’s Credit Risk Register, all while efficiently meeting tax obligations. This comprehensive strategy not only addresses every facet of financial management but also significantly boosts organizational effectiveness, making it an invaluable asset for companies seeking streamlined operations. Ultimately, such a robust solution empowers businesses to thrive in a competitive landscape.
API Availability
Has API
API Availability
Has API
Pricing Information
$250000.00/one-time
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Northstar Utilities
Date Founded
1976
Company Location
Canada
Company Website
www.northstarutilities.com
Company Facts
Organization Name
Exprivia
Company Location
Italy
Company Website
www.exprivia.it/en/we-help-financial-institutions-take-into-account-the-expectations-of-every-customer/4073/digital-factoring.php
Categories and Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Categories and Features
Digital Asset Management
Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management