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What is NotLost?

Our lost and found solution is designed to enhance customer assurance, reduce costs, and increase the retrieval of lost belongings. Both staff and customers often find managing lost and found items to be a challenging task. NotLost streamlines this process, enabling swift and effective completion of tasks by automating monotonous duties and clarifying intricate ones. As a result, your team can act promptly and reunite more items with their rightful owners, ultimately leading to an exceptional customer experience. Additionally, this efficiency not only boosts customer satisfaction but also fosters a sense of trust in your organization.

What is Homebound?

Homebound is a digital platform tailored for the efficient management of lost items across various types of lodging, such as hotels, motels, bed-and-breakfasts, and guesthouses. It equips housekeeping and front-desk teams with a joint searchable database that records found belongings, detailing elements like photographs, locations of discovery and storage, guest claims, and custody logs. With a mobile-optimized interface, staff can effortlessly enter information about lost items, and the system features optional AI-assisted tagging to streamline this process; furthermore, it employs AI to propose potential connections between guests' lost item inquiries and the recorded found items for staff to review. The platform also enables staff to promptly inform guests of their lost items and provides links for claims, offering choices for either personal collection or shipping at the guest’s cost. Guests can easily enter their delivery details, choose a courier service, and process payments online, while Homebound takes care of coordinating pickups and offering tracking updates. Individual properties can access the lost items log without any subscription fees, initial setup costs, or contractual commitments, while hotel chains have the option to seek customized white-label solutions and integrations suited to their specific operational needs. This versatility guarantees that both independent lodgings and larger hotel groups can effectively manage lost property issues, ultimately promoting improved guest satisfaction and operational efficiency. Additionally, Homebound's user-friendly system fosters a seamless experience for staff and guests alike, ensuring that lost items are returned promptly and efficiently.

Media

Media

No images available

Integrations Supported

Integrations Supported

Microsoft Outlook
Microsoft Teams
OPERA Cloud PMS
Stripe

API Availability

API Availability

Pricing Information

£520/year
Starting at just £520/year
Free Trial Offered?

Pricing Information

$0
Single-property lost-property logging is free, with no subscription, setup fee or contract. Guests pay the return-delivery charge if shipping is requested. Hotel-group white-label arrangements and custom integrations are scoped separately.
Free Version

Supported Platforms

SaaS
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

I've Been Found

Date Founded

2015

Company Location

United Kingdom

Company Website

notlost.com

Company Facts

Organization Name

Homebound

Date Founded

2026

Company Location

Australia

Company Website

usehomebound.com.au/for-hotels

Categories and Features

Lost and Found

Access Control
Automatic Matching
Category Management
Claims Management
Cross-Database Search
Document Management
Historical Reporting
Image Recognition
Inventory Management
Self Service Portal
Shipping Management
Unclaimed Items Management

Categories and Features

Lost and Found

Not specified

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