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What is Novari Health?

Novari Health offers a robust, cloud-driven software solution aimed at improving patient access to healthcare while optimizing the operational efficiency of healthcare systems by managing the entire patient journey and easing care transitions. The Novari Access to Care Platform includes a range of interconnected modules that handle surgical waitlists, eReferrals, referral workflows, central intake, coordination of tasks, and care management, effectively replacing antiquated paper and fax methods with real-time electronic systems, interactive dashboards, and specialized analytics across various clinical specialties, including surgery, medical imaging, cardiology, mental health, and more. Its versatile solutions facilitate the secure processing and management of referrals and requisitions through tailored workflows, providing actionable insights for both clinicians and administrators, along with automated updates and extensive reporting that identify process bottlenecks and improve patient flow. Furthermore, the platform plays a vital role in minimizing delays in care delivery, which in turn leads to better patient outcomes and higher levels of satisfaction. Ultimately, Novari Health’s innovative approach not only enhances operational efficiency but also prioritizes the patient experience, ensuring that individuals receive timely and effective care.

What is Artera?

Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue. Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment. Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers

Media

Media

Integrations Supported

Miya Precision
Access
Accuro EMR
Change Healthcare
EPIC HRMS
Microsoft 365
Microsoft Azure
Picis
SRFax
Swift SMS Gateway
insight

Integrations Supported

EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
Veradigm EHR
athenaOne
eClinicalWorks

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Novari Health

Date Founded

2003

Company Location

Canada

Company Website

www.novarihealth.com

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Healthcare

Not specified

Categories and Features

AI Voice Agents

Not specified

Appointment Reminder

Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging

Healthcare AI

Not specified

Medical Scheduling

Not specified

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management

Patient Experience

Not specified

Patient Intake

Not specified

Patient Scheduling

Not specified

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