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What is Novopay?

Revolutionize your banking journey with Novopay's state-of-the-art Banking Platform, meticulously crafted to be cloud-native, mobile-centric, API-driven, and infused with AI capabilities. Novopay presents an array of offerings, such as digital lending, prepaid card options, wallets, and various payment solutions, all of which can be licensed, tailored, and managed in the cloud with 24/7 support services. Through Novopay's advanced prepaid card and wallet offerings, financial institutions, retailers, telecom providers, and businesses can adeptly tackle complex payment challenges, ensuring a fluid payment experience for employees, customers, and partners alike. By enhancing customer engagement through a streamlined and straightforward payment process, consumers gain full autonomy over their payment choices. Furthermore, Novopay offers a groundbreaking solution specifically designed for microfinance and community banking, featuring applications for loan officers that enhance both online and offline field operations, thus simplifying the lending process for every party involved. This all-encompassing strategy not only boosts operational productivity but also fosters more robust relationships within the financial landscape, creating a win-win situation for all stakeholders. Embracing Novopay means embracing a future where banking is efficient, accessible, and tailored to meet the diverse needs of its users.

What is CSS IMPACT?

An agent-free "AI" (Artificial Intelligence) digital engagement bot designed for consumer and debtor interactions in areas such as credit, billing, collections, and revenue cycle management. This "Digital & Voice First AI" service technology is capable of addressing frequently asked questions and processing payments, while also facilitating account negotiations in a manner that prioritizes a seamless and positive experience for users. Additionally, it enhances operational efficiency by automating routine tasks, allowing human agents to focus on more complex issues.

Media

Media

No images available

Integrations Supported

Flipkart
SchoolMint Hero
Zest

Integrations Supported

BillingTree
DELECO
Nuvei
Payscout

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Novopay Solutions

Date Founded

2013

Company Location

India

Company Website

novopaybanking.com

Company Facts

Organization Name

CSS, Inc

Date Founded

2004

Company Location

United States

Company Website

www.cssimpact.com

Categories and Features

AI Lending

Not specified

Banking

Compliance Tracking
Credit Card Management
Multi-Branch
Online Banking
Retail Banking
Transaction Monitoring

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Loan Origination

Amortization Schedule
Audit Trail
Closing Documents
Compliance Management
Customer Database
Digital Signature
Document Management
Loan Processing

Loan Servicing

Accounting Management
Amortization Schedule
Auto Loans
Collections Management
Compliance Management
Customer Database
Loan Processing

Mobile Banking

Bill Payment
Biometric
Cash Management
Cross Selling Functionality
P2P Payments
Remote Deposit
SMS Banking
Transaction Monitoring
Voice Banking

Mortgage and Loans

Amortization Schedule
Closing Documents
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Loan Origination
Loan Servicing
Pre-Qualification

Online Banking

Cash Management
Credit Card Management
Electronic Statements
Loan Management
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Accounts Receivable

ACH Payment Processing
Billing & Invoicing
Check Processing
Collections Management
Online Payment Processing
Overpayment Processing
Partial Payments
Receivables Ledger
Recurring Billing

AI Lending

Not specified

AI Receptionists

Not specified

AI Voice Agents

Not specified

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Speech Recognition
Virtual Assistant

Corporate Tax

Compliance Management
Data Import / Export
Data Verification
Electronic Filing
Exception Notification
For Nonprofits
For Partnerships
K-1 Reporting
Payroll & Employer Forms
Status Tracking

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Finance

Not specified

Government

Not specified

Loan Servicing

Not specified

Sales Tax

Address Validation
Audit Trail
Consumer Use Tax
Exemption Management
Tax Calculator
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Tax Practice Management

Approval Process Control
Billing & Invoicing
Client Management
Client Portal
Document Management
Due Date Tracking
Scenario Planning
Tax Filing
Tax Forms
Workflow Management

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