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What is Alert Catcher?
Optimize Incident Notifications with Alert Catcher, which streamlines the merging and automation of alerts from critical systems such as SIEM and EMS. Users have the ability to customize notifications to fit their preferences, while the escalation process effectively creates tickets within Jira Service Desk. This solution is particularly advantageous for the Information Security Management team, Jira Service Desk platform administrators, and those overseeing applications from outside information systems. Additionally, IT and software development teams benefit from a tailored endpoint for incident creation and updates, incorporating specific restrictions for these processes and allowing for the aggregation of incidents based on predefined criteria to generate problems. With a variety of connection types for third-party systems and the potential for workflow enhancements in Jira, Alert Catcher also enables bi-directional integrations. The system is crafted to seamlessly connect with an extensive range of SIEM and EMS platforms, ensuring that it effectively captures requirements from external sources by introducing a new component referred to as a connection. This comprehensive approach not only boosts operational efficiency but also fosters better collaboration across different departments, ultimately leading to a more cohesive incident management process.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$10 per user, one-time payment
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Company Facts
Organization Name
Opulos Financial Software
Date Founded
2013
Company Location
Canada
Company Website
www.opulos.com/solutions/nuworkflow/
Company Facts
Organization Name
Softlist
Date Founded
2004
Company Location
Poland
Company Website
alertcatcher.com
Categories and Features
Investment Management
Bonds / Stocks
Compliance Reporting
Data Import / Export
For Investment Advisors
For Investors & Traders
Modeling & Simulation
Categories and Features
Incident Management
Incident Reporting
IT Alerting
Not specified