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What is Nutiliti?

Nutiliti is an all-encompassing utility management software designed to simplify how property owners and managers handle utilities for both single-family and multifamily dwellings by integrating various tasks such as utility activations, billing, monitoring, and reconciliation into an intuitive platform. This advanced solution automates the utility service request process for crucial services including electricity, water, and gas, while effectively managing activations and deactivations to reduce vacancy durations and hasten unit turnover. Moreover, it provides comprehensive bill management services that encompass retrieving, processing, auditing, and paying provider invoices, along with facilitating accurate tenant chargebacks through direct billing and collections, which guarantees that billing records are clear and readily available. Nutiliti also boosts operational effectiveness with proactive bill monitoring and problem identification, smooth accounting reconciliation, and a range of integration options via a flexible external REST API that delivers real-time data insights and customizable endpoints. In addition to these capabilities, users receive prompt same-day support from experienced account managers, ensuring that any questions or challenges are resolved quickly. With Nutiliti, property management is made significantly more streamlined, enabling investors to concentrate on enhancing the potential of their properties while enjoying peace of mind. The platform ultimately transforms the utility management landscape, making it an essential tool for modern property management.

What is Bidgely?

A significant reduction of 50% in calls concerning high bills has been observed, alongside a rise in customer satisfaction. Businesses can effectively anticipate and mitigate the need for customer support by proactively identifying potential issues. By sending timely, clear, and actionable notifications, they can engage customers before concerns arise, thereby reducing the volume of incoming inquiries. Moreover, a customized explanation for higher-than-usual bills can help customers adjust to fluctuations in their energy consumption. Informing clients about forthcoming seasonal changes and sharing energy-saving tips can further elevate their overall experience. Leveraging technology, integration with smart voice assistants such as Google Home and Amazon Echo offers personalized insights, allowing customers to inquire about billing, outages, appliance usage, projected costs, and available utility programs. On the other hand, customer service representatives often encounter difficulties when addressing billing issues, which can result in costly escalations and unneeded service calls. To combat this, the Bidgely Bill Analyzer, an AI-enhanced resource for customer service agents, provides comprehensive insights into individual customer appliance usage, boosting both service efficiency and effectiveness. This forward-thinking strategy not only enhances the quality of customer interactions but also empowers agents to resolve issues more rapidly, ensuring a smoother overall service experience for clients. Ultimately, the combination of proactive communication and advanced analytical tools fosters a more satisfied customer base while optimizing service operations.

Media

Media

Integrations Supported

Itron Enterprise Meter Data Management

Integrations Supported

Itron Enterprise Meter Data Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nutiliti

Date Founded

2020

Company Location

United States

Company Website

www.nutiliti.com

Company Facts

Organization Name

BIDGELY

Company Location

United States

Company Website

www.bidgely.com

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

Categories and Features

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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