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What is O-mega?

O-mega distinguishes itself as the inaugural productivity platform designed specifically for multi-agent teams, enabling organizations to develop AI agents capable of functioning autonomously. These sophisticated agents are crafted to execute tasks with safety and discernment, equipped with an understanding of the right tools and conditions necessary for their assignments. They integrate effortlessly across a multitude of processes, departments, roles, and levels of access, while staying attuned to the organization’s mission, policies, and industry standards. O-mega also ensures universal connectivity, allowing agents to interact with any platform, API, web browser, or legacy system, including popular services like Slack, GitHub, Dropbox, Google, Microsoft, AWS, Shopify, Salesforce, Stripe, WordPress, LinkedIn, Twitter, YouTube, Discord, Apple, WhatsApp, and many others. This broad connectivity empowers the automation of diverse business processes via agent-driven process automation, allowing AI agents to undertake tasks such as content creation and publishing, invoice processing, new employee onboarding, and generating weekly financial reports. By harnessing the power of AI in this manner, O-mega not only enhances productivity but also revolutionizes the way organizations operate, paving the way for a future where efficiency is paramount. Furthermore, this innovative platform positions itself as a key player in shaping the landscape of workplace collaboration.

What is Kore.ai?

Kore.ai empowers businesses around the globe to leverage artificial intelligence for enhancing automation, boosting efficiency, and improving customer engagement via its sophisticated AI agent platform and user-friendly no-code development tools. Focused on automating work processes with AI, optimizing operations, and delivering smart service solutions, Kore.ai equips organizations with adaptable and scalable technology that accelerates their journey toward digital transformation. The company adopts a model-agnostic strategy, providing the flexibility needed to integrate various data sources, cloud infrastructures, and applications to cater to the unique requirements of different enterprises. With a proven history of success, Kore.ai has earned the trust of more than 500 partners and over 400 Fortune 2000 companies to advance their AI initiatives and foster innovation. Acknowledged as a frontrunner in the industry, bolstered by a vast portfolio of patents, it consistently strives to redefine the landscape of AI-driven solutions. Headquartered in Orlando, the company boasts a global footprint with offices in countries such as India, the UK, the Middle East, Japan, South Korea, and throughout Europe, ensuring that its clients receive extensive support. As it continues to innovate with state-of-the-art AI technologies, Kore.ai is playing a pivotal role in transforming enterprise automation and enhancing intelligent interactions with customers, paving the way for a future where AI integration is seamless and effective.

Media

Media

Integrations Supported

Asana
Confluence
HubSpot CRM
Intercom
Jira
Salesforce
Shopify
Stripe
Zendesk
Amazon Web Services (AWS)
Auth0
Azure OpenAI Service
ClickUp
Dropbox
Google Maps
HubSpot Customer Platform
Terraform
Twilio
Value Innovation Labs Enterprise HRMS
WhatsApp

Integrations Supported

Asana
Confluence
HubSpot CRM
Intercom
Jira
Salesforce
Shopify
Stripe
Zendesk
Amazon Web Services (AWS)
Auth0
Azure OpenAI Service
ClickUp
Dropbox
Google Maps
HubSpot Customer Platform
Terraform
Twilio
Value Innovation Labs Enterprise HRMS
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

O-mega

Company Location

United States

Company Website

o-mega.ai/

Company Facts

Organization Name

Kore.ai

Date Founded

2014

Company Location

United States

Company Website

kore.ai

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Enterprise Search

AI / Machine Learning
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
eDiscovery

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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