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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Adpoint?

Reduce total ownership expenses and enhance efficiency by unifying four critical systems into one platform with Adpoint. Every organization strives to amplify sales while cutting down on sales-related costs, and this straightforward approach can be effortlessly realized with Adpoint. Our platform promotes a more integrated sales strategy that conserves precious time while driving up revenue. Featuring advanced order management capabilities especially designed for media companies, Adpoint's superior OMS simplifies and automates the sales delivery process, resulting in quicker approvals and seamless fulfillment. This boost in operational efficiency for publishers leads to improved satisfaction for advertisers. We recognize that elevated customer satisfaction ultimately correlates with increased lifetime value. By consolidating invoicing across various channels, Adpoint alleviates administrative burdens and helps avert potential conflicts. Transitioning to a unified platform empowers businesses to concentrate on growth, customer engagement, and long-term success. Additionally, the seamless integration of systems ensures that teams can collaborate more effectively, maximizing their potential and driving innovation.

Media

Media

Integrations Supported

Microsoft 365
Channel Gate
GoDaddy
NetSuite
Pinnacle Cart
SAP Cloud Platform
Shopify
Target
Volusion

Integrations Supported

Microsoft 365
Cargo
DV Publisher Suite
Google Calendar
HubSpot Customer Platform
Ingenico AXIUM
Oracle Fusion Cloud Financials
PayPal
Qlik Cloud Analytics
Tableau

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Lineup Systems

Date Founded

2009

Company Location

United States

Company Website

www.lineup.com/solutions/adpoint

Categories and Features

Categories and Features

Order Management

Not specified

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