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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is ChannelApe?

Boost your conversion rates by implementing a 'customer date guarantee' that generates excitement among potential buyers. By utilizing real-time tracking and ensuring prompt deliveries, you will not only meet but surpass your customers' expectations, which in turn fosters loyalty and encourages repeat purchases, ultimately enhancing your profits. Coupled with an intelligent inventory management solution, specifically tailored for fashion brands with extensive SKUs, you can effectively forecast production needs and efficiently handle returns and re-fulfillment processes. Moreover, offering your customers a variety of options and a seamless shopping experience will further elevate your conversion rates. With a commitment to delivering packages ahead of the promised date, you can always choose the most efficient warehouse for shipping, ensuring customer satisfaction. In doing so, you create a reliable brand image that resonates well with your clientele.

Media

Media

Integrations Supported

NetSuite
Shopify
Walmart
BigCommerce
Channel Gate
CloudX Systems
CommerceHub
GoDaddy
Groupon
Oracle Cloud Infrastructure
POSTIDENT
Pinnacle Cart
Quickwork
SAP Cloud Platform
Sage 100
Shopify Plus
Target
Tymely
UPS Ready
Volusion

Integrations Supported

NetSuite
Shopify
Walmart
BigCommerce
Channel Gate
CloudX Systems
CommerceHub
GoDaddy
Groupon
Oracle Cloud Infrastructure
POSTIDENT
Pinnacle Cart
Quickwork
SAP Cloud Platform
Sage 100
Shopify Plus
Target
Tymely
UPS Ready
Volusion

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

ChannelApe

Date Founded

2016

Company Location

United States

Company Website

www.channelape.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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