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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Edistera?

Edistera offers a cloud-based B2B commerce solution that utilizes AI to revolutionize wholesale distribution for manufacturers, brands, and distributors by providing an integrated suite of tools. The platform includes a fully customizable branded B2B online store and a mobile ordering app equipped with high-definition digital catalogs, personalized experiences driven by AI, advanced search options, stock visibility, and streamlined reordering processes. Moreover, the Edistera Rep mobile CRM empowers field sales representatives to efficiently manage orders, access pricing, check inventory levels, and monitor order histories while tracking their productivity while on the go. In addition, Edistera Hub serves as a centralized management system, simplifying the administration of customers, catalogs, orders, GST-compliant invoicing, packaging, bundling, pricing models, and channel-specific catalogs, along with inventory management across various warehouses, which ensures efficient fulfillment, payment processing, and returns, all of which can be customized with unique branding, specific fields, business protocols, and omnichannel support. Through these extensive features, Edistera significantly boosts operational efficiency and enhances the overall B2B commerce experience for its clients, ultimately fostering stronger business relationships. By leveraging innovative technology, Edistera positions itself as a leader in the transformation of wholesale distribution networks.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure
SAP Cloud Platform
Shopify
BigCommerce
CommerceHub
GoDaddy
Groupon
Microsoft 365
Microsoft Dynamics 365
NetSuite
Razorpay
Sage 100
Salesforce
ShipStation
Stamps.com
Stripe
Tally
Volusion
WhatsApp
WooCommerce

Integrations Supported

Oracle Cloud Infrastructure
SAP Cloud Platform
Shopify
BigCommerce
CommerceHub
GoDaddy
Groupon
Microsoft 365
Microsoft Dynamics 365
NetSuite
Razorpay
Sage 100
Salesforce
ShipStation
Stamps.com
Stripe
Tally
Volusion
WhatsApp
WooCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Edistera

Date Founded

2023

Company Location

India

Company Website

www.edistera.com

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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