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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Fluent Commerce?

Fluent Commerce is a software company that operates in the cloud and focuses on intelligent order management tailored for omnichannel retailers. The Fluent Order Management platform is entirely cloud-based and does not require coding for management. It encompasses all vital elements of unified commerce, including distributed order management, inventory and location management tools for in-store operations, customer service support, fulfillment optimization, and comprehensive reporting. This robust framework empowers retailers and brands to swiftly boost their revenue, reduce expenses, and excel in the competitive convenience sector. Collaborating with both regional and international brands such as JD Sports, Samsung, and Australia Post, Fluent Commerce continues to enhance the retail landscape. Their innovative solutions are designed to meet the evolving needs of the market and drive business success.

Media

Media

Integrations Supported

eBay
BigCommerce
Channel Gate
Decorify
FedEx Ship Manager
Lowe's Kitchen Planner
Magento
NetSuite
POSTIDENT
SAP Cloud Platform
Sage 100
ShipStation
Volusion
WooCommerce

Integrations Supported

eBay
Canopy
Elastic Path
Emporix
Marigold Engage+
Pivotree

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Fluent Commerce

Company Location

Australia

Company Website

www.fluentcommerce.com

Categories and Features

Categories and Features

Inventory Management

Alerts/Notifications
Inventory Optimization
Multi-Channel Management
Retail Inventory Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Popular Alternatives

Popular Alternatives