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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Infor Networked Order Management?

Infor Networked Order Management (INOM) is a cloud-based software solution tailored for the retail sector, focusing on advanced order orchestration while improving the management of international supply chains. It delivers extensive transparency into company inventory, which aids in effective fulfillment and restocking, all while enhancing customer service for today's always-connected consumers. By providing a consolidated view of inventory across the entire retail supply chain, INOM guarantees that businesses have a dependable source for available-to-promise inventory. This system intelligently recommends the best strategies for fulfilling and delivering inventory to customers, thereby streamlining overall operations. Furthermore, INOM's API-centric architecture connects all commerce channels and touchpoints, promoting real-time data access and a unified operational overview. The adoption of INOM can greatly boost order processing speed, improve inventory management accuracy, and accelerate value realization for retailers, ultimately contributing to a more responsive and agile retail environment. In this way, retailers can better meet customer expectations and adapt to changing market conditions.

Media

Media

Integrations Supported

Amazon
BigCommerce
Channel Gate
Decorify
FedEx Ship Manager
GoDaddy
Houzz Pro
Linker
Lowe's Kitchen Planner
Magento
POSTIDENT
Pinnacle Cart
ShipStation
Shopify
Stamps.com
Volusion
Walmart
Wix
WooCommerce

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/networked-order-management

Categories and Features

Categories and Features

Popular Alternatives

Popular Alternatives