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What is OPAL?

OPAL provides an innovative, AI-powered fulfillment solution specifically designed for eCommerce enterprises of any scale, efficiently managing the pick, pack, and ship processes through a fully autonomous, touchless order management platform that consolidates all sales channels, eliminates costly EDI charges, and features a real-time interactive dashboard for thorough oversight of the fulfillment operations. Moreover, it seamlessly imports EDI orders into QuickBooks while integrating with multiple shipping carriers to create weight-based packages, packing slips, labels, and bills of lading, all with the goal of reducing expenses while improving speed and accuracy. As companies expand, OPAL effortlessly scales up without the need for additional personnel, facilitating a rapid setup process and ensuring enhanced precision in both inventory and order documentation. This robust solution is capable of processing over 50 orders each day and can cut order processing times by nearly 90%, significantly lowering costs by around 80% and achieving an impressive accuracy rate of 99%, which in turn minimizes returns and undelivered packages. With OPAL’s capabilities, businesses can optimize their fulfillment workflows and concentrate on scaling their operations and enhancing customer satisfaction. By embracing this advanced solution, companies can not only boost efficiency but also elevate their overall service quality, paving the way for sustainable growth.

What is Naveo OMS?

Naveo OMS enables you to efficiently manage your inventory, streamline order processing, and facilitate the picking, packing, and shipping processes across all your sales platforms. With over twenty years of experience in ERP implementations, our team is adept at managing complex projects effectively, ensuring timely completion and adherence to budget constraints. As the eCommerce environment rapidly changes, we recognize the fluctuating demands of customers. We are acutely aware of the intense pressure to deliver the right products on time. Therefore, no matter the scale of your business, it is essential for your warehouse operations to operate at maximum efficiency, maintain a responsive fulfillment process, and provide a holistic view of your inventory and orders. The ability to consistently deliver exceptional customer service is critical to your business reputation. By adopting Naveo OMS, you can significantly improve your order management processes. Our wealth of expertise and cutting-edge technology will help you broaden your market presence and effectively launch your products in new territories. This proactive approach will not only help you meet customer expectations but will also allow you to surpass them, fostering loyalty and trust in your brand.

Media

Media

Integrations Supported

Channel Gate
FedEx Ship Manager
GoDaddy
Houzz Pro
Linker
Magento
Microsoft 365
Oracle Cloud Infrastructure
Pinnacle Cart
SAP Cloud Platform
ShipStation
Shopify
UPS Ready
Volusion
Wish
Wix
WooCommerce
eBay

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

OPAL

Company Location

United States

Company Website

opal-llc.com

Company Facts

Organization Name

Naveo Commerce

Date Founded

1972

Company Location

United Kingdom

Company Website

www.naveocommerce.com/order-management-software/

Categories and Features

Categories and Features

Order Management

Not specified

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