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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is ABC Event Manager?

ABC Event Manager is an all-encompassing software solution designed to streamline every facet of your sales and catering functions, ensuring effective management from the initial customer inquiry to the invoicing of a successful event. It proficiently tracks and shares essential details with the appropriate teams at just the right moments, thereby preventing any unexpected issues for the kitchen or setup crews, even when last-minute changes occur, as they receive timely updates. Moreover, the front desk personnel have access to real-time information, enabling them to direct guests accurately to their respective locations. Managers enjoy the advantage of immediate access to crucial updates about upcoming events, eliminating the need to wait for the next team meeting. Tailored specifically for full-service hotels, convention centers, and private clubs, ABC Event Manager is ideal for any venue that hosts gatherings, including meetings, seminars, banquets, or celebrations, significantly boosting operational efficiency overall. With a user-friendly interface complemented by robust features, ABC Event Manager empowers teams to provide outstanding service while creating unforgettable experiences for their clients. Its ability to adapt to various event sizes and types further solidifies its role as an essential tool in the event management landscape.

Media

Media

Integrations Supported

DwellTrack
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

Aggressive Banqueting Concepts

Date Founded

1994

Company Location

United States

Company Website

www.abcevent.com

Categories and Features

Reservations

Not specified

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Quote Management
Waitstaff Management

Event Management

Gamification
Room Block Management
Social Media Promotion
Volunteer Management

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