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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is BeMyGuest?

BeMyGuest is a cutting-edge cloud-based Central Reservation System specifically designed for the hospitality sector, focused on boosting direct online sales for hotels, restaurants, and experience providers via an integrated platform. This solution combines numerous features, such as a booking engine, channel manager, CRM, business intelligence, and payment automation, to simplify the management of availability, pricing, customer information, and revenue strategies within a single framework. Hotels can easily secure direct bookings via their websites with just a few clicks while also synchronizing their inventory across more than 500 OTA channels, which enhances conversion rates and strengthens customer allegiance. Users can effectively monitor virtual rooms, manage stay restrictions, develop package offerings, and administer ancillary services, all while guaranteeing that online credit card transactions are managed securely and efficiently. For restaurants, BeMyGuest provides a robust digital reservation system that includes centralized customer profiles to keep track of allergies and preferences, along with advanced tools aimed at reducing no-show rates through card guarantees, making it an indispensable resource for any hospitality operator looking to enhance their service quality. Moreover, the platform’s flexibility in adapting to the changing demands of the industry further establishes it as a top choice for businesses striving to remain competitive in an ever-evolving market landscape. Ultimately, BeMyGuest not only streamlines operations but also enhances customer experience, reinforcing its value proposition in the hospitality realm.

Media

Media

Integrations Supported

OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

BeMyGuest

Date Founded

2017

Company Location

Italy

Company Website

www.bemyguest.it/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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