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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is Book4Time?

Book4Time is recognized as the premier provider of cloud-based management software specifically designed for spa, wellness, and leisure services within hotels and resorts, featuring over 50 integrations with popular hotel systems, including Opera PMS, Infor HMS, and Agilysys. Our comprehensive booking platform simplifies the appointment scheduling process for guests, allowing them to book easily through web and mobile interfaces, while you maintain oversight through a unified dashboard. We equip you with vital tools aimed at improving guest satisfaction and increasing revenue, such as loyalty rewards, referral initiatives, gift cards, and tailored spa packages. Our integrated point-of-sale (POS) system seamlessly collaborates with your selected payment processor or can utilize our fully compliant Book4Time Payments for streamlined efficiency. Furthermore, by effectively managing guest profiles and tracking their purchase histories across various locations, you can customize each experience to enhance guest satisfaction and build lasting loyalty. Ultimately, our solutions make it simpler and more efficient than ever to elevate the guest experience and cultivate a welcoming environment.

Media

Media

Integrations Supported

DwellTrack
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

Demandforce
For-Sight CRM
Hapi
Hudini
Indent
OKKAMI
Yellow Dog Inventory

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

Book4Time

Date Founded

2004

Company Location

Canada

Company Website

www.book4time.com

Categories and Features

Reservations

Not specified

Categories and Features

Medical Spa

Appointment Management
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Salon

Appointment Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

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