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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is Infor Sales & Catering?

The success of any hotel, restaurant, resort, or venue heavily relies on effective sales and catering functions. To satisfy the high demands of guests and participants, whether at a grand conference or a cozy gathering, accuracy is essential for ensuring seamless and enjoyable experiences. An ideal sales and catering software should empower your teams to excel, integrate seamlessly with other vital systems, and offer thorough visibility for monitoring every event from inception to conclusion, guaranteeing outstanding experiences consistently. Infor® Sales & Catering distinguishes itself as a cloud-based event management solution that aims to automate and simplify the entire booking journey, from the initial inquiry to the final invoice. Featuring customizable options that cater to each stage of an event's lifecycle, Infor Sales & Catering can greatly improve and expand your organization's sales and event management capabilities. Utilizing such advanced technology not only helps in building stronger relationships with clients but also optimizes operations. This ultimately leads to a more efficient workflow and enhanced satisfaction for both staff and attendees alike.

Media

Media

Integrations Supported

DwellTrack
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

Amazon Web Services (AWS)

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

Infor

Date Founded

2002

Company Location

United States

Company Website

www.infor.com/products/sales-catering

Categories and Features

Reservations

Not specified

Categories and Features

Catering

Not specified

Event Management

Not specified

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