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What is OPERA Cloud Central?
OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.
What is Infor Sales & Catering?
The success of any hotel, restaurant, resort, or venue heavily relies on effective sales and catering functions. To satisfy the high demands of guests and participants, whether at a grand conference or a cozy gathering, accuracy is essential for ensuring seamless and enjoyable experiences. An ideal sales and catering software should empower your teams to excel, integrate seamlessly with other vital systems, and offer thorough visibility for monitoring every event from inception to conclusion, guaranteeing outstanding experiences consistently. Infor® Sales & Catering distinguishes itself as a cloud-based event management solution that aims to automate and simplify the entire booking journey, from the initial inquiry to the final invoice. Featuring customizable options that cater to each stage of an event's lifecycle, Infor Sales & Catering can greatly improve and expand your organization's sales and event management capabilities. Utilizing such advanced technology not only helps in building stronger relationships with clients but also optimizes operations. This ultimately leads to a more efficient workflow and enhanced satisfaction for both staff and attendees alike.
Integrations Supported
Amazon Web Services (AWS)
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS
Integrations Supported
Amazon Web Services (AWS)
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oracle
Date Founded
1977
Company Location
United States
Company Website
www.oracle.com/hospitality/products/opera-central/
Company Facts
Organization Name
Infor
Date Founded
2002
Company Location
United States
Company Website
www.infor.com/products/sales-catering
Categories and Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Catering
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
