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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is MappingMaster?

Enhance your property's reach and revenue by promoting accommodations on various booking platforms with the MappingMaster Channel Manager, specifically designed to boost both occupancy rates and earnings. This cutting-edge tool caters to a wide range of accommodations, including hotels, hostels, guest houses, apartments, and villas, providing a user-friendly, cloud-based reservation system. It effortlessly synchronizes rates, availability, and operational information across your property and numerous online booking sites, including GDS and your own website. Amplify your property's presence on top booking platforms to draw in more guests! Additionally, increase direct bookings through your hotel’s website without facing any commission fees. By centralizing all your data in one easy-to-manage location, you can streamline operations and maximize occupancy and revenue with ease. Eliminate the tedious task of manually updating information across multiple booking sites, allowing our centralized system to handle everything while you concentrate on efficiently managing your hotel business. This all-encompassing solution not only simplifies operations but also positions you for enhanced success in the competitive hospitality landscape, ensuring you stay ahead of your competitors. Ultimately, an efficient channel manager can transform how you manage bookings and guest relations, making it an essential tool for any hospitality provider.

Media

Media

Integrations Supported

OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

MappingMaster

Date Founded

2013

Company Location

Switzerland

Company Website

www.mappingmaster.com/en/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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