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What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

What is NebulaCRS?

HTI focuses on crafting exceptional cloud-based hotel management software specifically designed for the global hospitality industry. Their flagship product, Central Reservations (CRS), exemplifies the benchmark for quality in this field. Nebula is poised to take over from eRes in the Global CRS landscape, aiming to deliver an all-encompassing cloud suite that integrates reservations, channel management, food and beverage services, and inventory control solutions. NebulaCRS, which enhances the existing capabilities of eRes CRS, is recognized as a premier cloud-driven Central Reservations and distribution platform. It allows real-time management of rates and availability for properties of any size, ensuring flexibility and responsiveness. Additionally, the platform boasts a distinguished Call Centre, enabling smooth distribution for both guests and agents searching for accommodation options. Users can create an unlimited array of base rates, facilitating a dynamic derived rates strategy that focuses on maximizing revenue potential. With connections to over 50 channels and an ongoing effort to onboard further options, both eRes and Nebula prove to be the optimal choices for hospitality professionals seeking powerful solutions. The unwavering advancement of their products highlights HTI’s dedication to innovation and excellence in the realm of hotel management technology, ensuring they remain at the forefront of the industry. This commitment positions them as leaders in offering comprehensive and effective solutions for hotel operators worldwide.

Media

Media

Integrations Supported

NebulaPMS
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

Integrations Supported

NebulaPMS
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
Simphony POS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Company Facts

Organization Name

HTI

Company Location

South Africa

Company Website

www.htihospitality.tech/eres-crs/

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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