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What is OPX?

Improve the efficiency of your operations management and teams across your organization to fulfill your strategic goals. OPX is a versatile and quickly implementable solution that oversees a wide spectrum of processes, from the initial intake of tasks and optimizing back-office workforce activities to intelligent task allocation, robotic process automation (RPA), and generating automated customer communications in various formats. Celebrated for its innovative features, OPX not only strengthens your operations management but also enables teams throughout the organization to achieve their strategic objectives. Explore the compelling reasons to adopt this solution and the numerous benefits that come with it. OPX is the perfect instrument for any business looking to monitor workforce efficiency, analyze performance, and identify training needs. To demonstrate its potential contributions to your organization, we have created a list of common office roles alongside the usual challenges they face, illustrating how OPX effectively addresses each issue. This thorough approach guarantees that every facet of your operations can be improved through the implementation of OPX, leading to increased overall productivity and success for your organization. With such a robust tool at your disposal, the possibilities for operational enhancement are virtually limitless.

What is ActiveOps?

Utilizing data for forecasting and guiding decisions is essential for effective service operations. Envision a scenario where every decision made is not only precise but also timely and well-structured. The landscape of traditional workforce management is evolving rapidly. Enter Decision Intelligence. Our clients recognize that uncovering their latent capacity and leveraging it effectively can lead to a decrease in overtime costs, minimize the reliance on temporary workers, optimize workload distribution, uphold service level agreements, and enhance employee satisfaction. They are also equipped to scale their operations efficiently during peak periods. With the power of decision intelligence, these capabilities can be executed in real-time and throughout the day. The outcomes are truly remarkable. We stand out as the sole SaaS provider dedicated to harnessing decision intelligence specifically for service operations, catering to sectors such as banking, insurance, healthcare, and business process services. By embracing this innovative approach, organizations can unlock unprecedented efficiencies and insights.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Corporate Modelling Services

Date Founded

2008

Company Location

United Kingdom

Company Website

www.corporatemodelling.com/opx/

Company Facts

Organization Name

ActiveOps

Company Location

United Kingdom

Company Website

activeops.com

Categories and Features

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Task Management

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Employee Monitoring

Activity Monitoring
Browsing History
Email Monitoring
Keystroke Recording
Productivity Analysis
Remote Control
Screen Activity Recording
Time & Attendance
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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