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What is OSS360?

OSS360 is an integral component of the Advantage360 suite, delivering extensive operational support for a wide range of technologies including CDMA, CSP, GSM, TDMA, LTE, 3G, 4G, satellite, ILEC, MVNO, CENTREX, VoIP, CLEC, ISP, WISP, WiMAX, broadband, SMS, MMS, data, content, paging, voice mail, IPTV, and CATV billing, all consolidated into one platform. This all-encompassing solution features vital functionalities such as carrier-grade customer relationship management (CRM), marketing promotions, commissions management, trouble ticketing, accounts receivable, churn and credit scoring, as well as general ledger (GL), accounts payable (AP), and lockbox capabilities, among many others. By offering a complete software suite, OSS360 removes the necessity for clients to obtain various modules from different vendors and piece them together through middleware or other technologies. One of the standout features of the platform is the Past Due Treatment, which allows for customizable rules to effectively manage subscriber delinquencies and ensure that appropriate actions are taken to maintain service continuity. Furthermore, OSS360 significantly boosts operational efficiency, empowering businesses to concentrate on growth and enhancing customer satisfaction without the burden of juggling numerous systems. This streamlined approach not only reduces complexity but also fosters a more cohesive business environment. Ultimately, OSS360 equips organizations with the tools needed to thrive in a competitive marketplace.

What is CSG Encompass?

In today's digital environment, service providers face the challenge of offering personalized promotions instantly to individual customers while simultaneously handling extensive partnerships with enterprise clients. To succeed in this endeavor, they require increased agility in their processes, adaptable pricing and bundling options, as well as precise insights across various areas such as customer support, network administration, revenue management, and collaborative content efforts. CSG Encompass presents a thorough solution for real-time rating, billing, and charging, allowing organizations to reduce costs and improve consistency. This powerful platform enables businesses to swiftly launch new services, benefiting from a scalable architecture that adjusts to their evolving requirements. Moreover, operators have the flexibility to adopt any pricing strategy and accommodate multiple payment options, all while ensuring a unified customer perspective thanks to integrated customer management features. This all-encompassing strategy not only enhances operational efficiency but also equips companies to react swiftly to shifts in the marketplace, ultimately fostering a more responsive business model. Additionally, by leveraging advanced analytics, organizations can anticipate customer preferences and stay ahead of market trends.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure
Vertex

Integrations Supported

Amazon Web Services (AWS)
Microsoft Azure
Vertex

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Advantage360 Software

Date Founded

1984

Company Location

United States

Company Website

www.advantage360.com

Company Facts

Organization Name

CSG International

Date Founded

1994

Company Location

United States

Company Website

www.csgi.com/products/encompass/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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