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What is OX. Waiting Room?

Patients nowadays are increasingly behaving like online consumers, often feeling frustrated with conventional healthcare systems that can be restrictive. OX. Waiting Room elevates patient engagement by providing a cloud-based solution that simplifies appointment scheduling and the acquisition of necessary consents and information. To boost attendance, automated reminders are dispatched before appointments, and the software keeps patients updated on any delays, ensuring that consultations only begin when everyone is ready. Moreover, virtual consultations can be held via Microsoft Teams, which facilitates secure video calls that reduce travel time and improve convenience for both patients and healthcare professionals. By enabling online appointments, OX. Waiting Room guarantees real-time updates for any scheduling adjustments, allowing meetings to proceed on time with all electronic health records readily accessible. Additionally, Teams' sophisticated video conferencing and transcription features enhance the follow-up process, ultimately leading to increased patient satisfaction. This pioneering approach not only fosters greater involvement but also transforms the expectations patients have for their healthcare experiences, setting a new standard in the industry. Furthermore, as patients become more accustomed to these digital solutions, the potential for innovative health services continues to expand.

What is CERTIFY Health?

CERTIFY Health is a unified medical practice software purpose-built for ambulatory and outpatient care, designed to streamline patient experience, clinical workflows, practice operations, and revenue cycle management through a connected operational ecosystem. In many ambulatory practices, scheduling, intake, insurance verification, patient communication, and billing operate across disconnected systems. Staff often spend valuable time manually updating information between tools, creating delays, avoidable errors, administrative burden, and unnecessary friction for both care teams and patients. CERTIFY Health solves this challenge by bringing front-office, patient engagement, operational, and revenue cycle workflows into a single connected platform. By reducing manual handoffs and eliminating data silos, practices can create more coordinated experiences for staff while improving convenience and continuity for patients. Built to complement, not replace your existing technology investments, CERTIFY Health integrates with EMRs, EHRs, and practice management systems already in use. This enables front-desk teams, clinical staff, and billing operations to stay aligned through shared data and coordinated workflows without disrupting established clinical infrastructure. By replacing disconnected workflows with unified processes, CERTIFY Health helps practices reduce operational friction, improve staff productivity, lower denials and no-shows, and accelerate collections. CERTIFY Health supports specialty practices, multi-site groups, DSOs, MSOs, FQHCs, community health centers, and ambulatory surgery centers seeking scalable, standardized operations without sacrificing flexibility.

Media

Media

Integrations Supported

AdvancedMD
Aidbox FHIR Platform
EPIC HRMS
MEDITECH BCA
Microsoft 365
Microsoft Teams
NextGen Healthcare EHR
Oracle Health
athenahealth Population Health

Integrations Supported

AdvancedMD
Aidbox FHIR Platform
EPIC HRMS
MEDITECH BCA
Microsoft 365
Microsoft Teams
NextGen Healthcare EHR
Oracle Health
athenahealth Population Health

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$300
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OX. Digital Health

Company Location

United States

Company Website

www.oxdh.health/services/ox-waiting-room/

Company Facts

Organization Name

CERTIFY Health

Date Founded

2012

Company Location

United States

Company Website

www.certifyhealth.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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