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What is OXARI?

OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams. ADVANTAGES OF IMPLEMENTATION As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences. FLEXIBLE CONFIGURATIONS A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows.

What is Atlassian Insight?

The CMDB and asset management solution native to Jira provides a holistic perspective on infrastructure dependencies, facilitating asset management, speeding up incident resolution, and lessening the repercussions of changes. It delivers a graphical depiction of various asset interdependencies, allowing for swift evaluations of their relationships and potential effects. This ease of access guarantees that crucial asset information is readily available whenever and wherever it is required. Mindville's Insight, integrated within Atlassian, equips IT teams with the tools to minimize Mean Time to Recovery (MTTR) by offering clear visibility into impacted services and their connections. By improving context through visualization, teams gain a deeper understanding of any situation—who is involved, what is impacted, when it took place, and where it is situated. Data can be imported seamlessly from cloud service providers, current CMDBs, or through formats such as CSV, JSON, and REST-API. Furthermore, Insight Integration applications can be utilized to easily connect and retrieve data from leading cloud platforms like AWS, Azure, and Google Cloud, ensuring a smooth incorporation of your asset management methods. Consequently, organizations can significantly boost their operational efficiency and agility in managing IT assets, ultimately leading to improved service delivery and customer satisfaction.

Media

Media

Integrations Supported

Jira
Amazon Web Services (AWS)
Bitbucket
Curiosity Modeller
Cypago
DECADIS Control Center
Dash0
Device42
Exegy SMDS
ImageWare Authenticate
Jira Work Management
Microsoft Azure
Mondoo
PangaeAPI
ServiceNow
SwarmZero
Tenable One
Zoho Directory
openIndiana

Integrations Supported

Jira
Amazon Web Services (AWS)
Bitbucket
Curiosity Modeller
Cypago
DECADIS Control Center
Dash0
Device42
Exegy SMDS
ImageWare Authenticate
Jira Work Management
Microsoft Azure
Mondoo
PangaeAPI
ServiceNow
SwarmZero
Tenable One
Zoho Directory
openIndiana

API Availability

Has API

API Availability

Has API

Pricing Information

$7/month/user
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Infonet Projekt SA

Date Founded

1995

Company Location

Poland

Company Website

www.oxari.com

Company Facts

Organization Name

Atlassian

Date Founded

2002

Company Location

United States

Company Website

www.atlassian.com/software/insight

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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