Top Atlassian Insight Alternatives

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

Serviceaide offers a user-friendly service management solution that can be deployed in a matter of weeks instead of taking months. You will experience a tangible return on investment with minimal administrative costs and swift implementation. This adaptable platform can be utilized either on-premises or through cloud services. Built on ITIL best practices, Serviceaide encompasses all the essential components your team needs. You have the flexibility to choose the environment that aligns with your technological, infrastructural, and compliance requirements. Furthermore, Serviceaide stands out as a comprehensive and cost-effective option, equipping IT personnel with the necessary tools to handle everything from ticketing to incident, change, and asset management efficiently. In addition to its robust functionalities, Serviceaide includes a virtual agent, self-service portals, and AI-driven features to enhance both analyst and user productivity. By automating processes across technical workflows and business services, organizations can significantly boost their operational agility. This makes Serviceaide not just a solution, but a strategic partner in driving business success.

JDisc Discovery serves as a robust solution for IT asset management and network discovery, offering organizations valuable, real-time visibility into their complete IT landscape. By conducting automated network scans, it efficiently detects and organizes a variety of devices, which ranges from physical servers and workstations to virtual machines and network appliances, thus providing users with a comprehensive asset inventory. The tool meticulously gathers crucial information, encompassing hardware specifications, installed software, system configurations, and the interrelationships among devices, ensuring thorough documentation of the IT environment. One of the standout features of JDisc Discovery is its agentless design. Instead of requiring software installation on each device, it utilizes multiple protocols such as SNMP, SSH, and WMI to collect data, facilitating rapid deployment and ensuring compatibility across an array of operating systems, including Windows, Linux, and Unix. This adaptability makes it particularly well-suited for varied and evolving IT infrastructures, allowing for effective and unobtrusive data acquisition. Additionally, its user-friendly interface enhances the overall management experience, empowering IT teams to make informed decisions based on accurate and up-to-date information.

Canfigure is an adaptable software platform designed to automate various business processes and workflows efficiently. Its pre-designed modules encompass Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management, and Test Validation, allowing for a flexible combination of modules tailored to meet specific organizational needs. Our expertise lies in transitioning businesses from reliance on Excel spreadsheets or outdated legacy systems for managing essential data to a unified, user-friendly, and economical solution that empowers you to take charge of your information. Additionally, Canfigure offers distinctive customization features that enable administrators to make system adjustments independently, eliminating the need for vendor assistance and minimizing ongoing costs. This unique capability not only enhances operational efficiency but also fosters a more agile response to changing business requirements.

Since its inception in 2004, NetBrain has revolutionized network management through its no-code automation platform, enabling teams to effectively streamline complex tasks into efficient workflows. By integrating artificial intelligence with automation, NetBrain offers comprehensive hybrid network observability, simplifies troubleshooting, and facilitates safe change management, which enhances operational efficiency, decreases mean time to repair (MTTR), and limits potential risks, thereby empowering IT departments to foster innovation proactively. Gain insights into your entire network with contextual analyses across diverse vendors and cloud environments. Utilize dynamic network maps and end-to-end pathways to visualize and document your complete hybrid network effectively. Streamline network discovery processes and maintain data accuracy to establish a reliable single source of truth. Automatically identify and interpret your network's critical configurations, uncover initial issues, and prevent configuration drift through automation. Facilitate pre- and post-change validations while considering application performance contexts for a comprehensive approach to network modifications. Enhance collaborative troubleshooting efforts by automating interactions between human operators and machine systems. This holistic approach not only optimizes network performance but also ensures that teams can focus on strategic initiatives rather than getting bogged down by manual processes.

CruzOC serves as a versatile network management and IT operations platform that accommodates multiple vendors while being scalable for diverse needs. This user-friendly tool offers powerful features for netops, including automated management capabilities that encompass performance and configuration management, as well as lifecycle management for thousands of vendors. With CruzOC, administrators can streamline data center operations and manage critical resources more effectively. The platform enhances the quality of both network and services, accelerates deployment processes, and reduces operational costs. Ultimately, it delivers a centralized solution for comprehensive and automated problem resolution through a single interface. Additionally, CruzOC includes monitoring and analytics for network health, traffic, logs, and changes, along with automation for compliance and security measures, orchestration, and provisioning tasks. Its automated deployment features, such as auto-deploy, zero-touch provisioning (ZTP), and remote deployment, ensure that installations are seamless. The solution is flexible, offering deployment options both on-premises and in the cloud, catering to various organizational preferences and requirements.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

VIRIMA is a cloud-based software platform that offers automated solutions for IT Asset Management, IT Service Management (ITSM), and IT Operations Management (ITOM). Its user-friendly interface and cost-effective deployment make it accessible for various organizations. By utilizing advanced infrastructure discovery and visualization features, VIRIMA connects business processes with the technology and services that support them. The unique automation features of the VIRIMA CMDB empower IT companies, regardless of their size, by enhancing their insight, control, and overall value. As a result, these organizations can effectively navigate the complexities and challenges posed by today’s ever-evolving and distributed IT environments. This comprehensive approach not only streamlines operations but also strengthens security measures across the IT landscape.

VIZOR is an ITIL Certified solution designed for comprehensive IT Asset Management. It oversees every facet of managing IT assets, which encompasses network discovery, inventory information, procurement, warranty, and maintenance particulars. Simplifying the process of asset allocation to employees and various locations ensures that you are always aware of who possesses which asset. Moreover, VIZOR has the capability to conduct audits on your network and can seamlessly integrate with various tools such as LANSweeper, Microsoft SCCM, and Chromebook Admin. Customization options allow you to configure VIZOR to suit only the features you require, enhancing its usability. Start utilizing VIZOR today to streamline your IT asset management processes.

NorthStar empowers organizations to seamlessly integrate threat intelligence and business insights, facilitating a risk-oriented strategy for their vulnerability management initiatives. The platform streamlines the gathering, standardization, unification, and analysis of data related to threats, assets, software, and vulnerabilities. By utilizing a clear scoring system, NorthStar eliminates the cumbersome and manual task of determining the priority for addressing vulnerabilities, thus enhancing overall efficiency. This innovative approach not only saves time but also ensures that resources are allocated effectively to mitigate risks.

The System Asset Management System™ acts as a specialized Configuration Management Database (CMDB) tailored to the needs of mid-market companies. This system encompasses a variety of Process Workflow modules that include Configuration Management, Change Management, Incident Management, Financial Management, Problem Management, Service Level Management, Release Management, Service Catalog, Document Management, Application Dependency Mapping, Availability Management, Project & Time Management, Controls, and Business Alignment. For ease of reference, we call our solution Samantha™. Samantha™ is meticulously crafted to address the 1) operational needs, 2) budget limitations, and 3) resource capabilities of mid-sized enterprises. By opting for Samantha™, organizations can reduce expenses—there's no requirement to replace your existing Help Desk unless you choose to do so. Samantha™ is engineered to improve your current Service/Help Desk solutions, such as Footprints, HEAT, TrackIT, Remedy, or ServiceNow, while also safeguarding your investments in Event Management tools like SolarWinds, What's Up Gold, Nagios, Microsoft Service Center, and Big Brother. This versatility not only allows your organization to optimize current assets but also significantly boosts overall service management effectiveness. Ultimately, Samantha™ empowers businesses to adapt and thrive without discarding their existing systems.

Managing configurations in a hybrid IT environment involves utilizing tools like OpenText™, Universal Discovery, and Universal CMDB, which can be implemented either on-premises or through a SaaS model. By identifying and mapping service dependencies, organizations can conduct proactive impact analyses that enhance IT visibility and minimize disruptions in service delivery. Achieving a comprehensive inventory and understanding of configurations across on-premises hardware, software, and endpoints is essential. To ensure effective change management and configuration processes, it is crucial to understand how your infrastructure supports vital business applications and services. As the IT landscape continually evolves, it is important for you or your service agent to assess the potential consequences of any changes prior to their implementation, thereby safeguarding operations and maintaining stability. This careful consideration will ultimately foster a more resilient IT environment.

Cloudaware is a cloud management platform delivered as a SaaS solution, tailored for organizations that utilize workloads across various cloud environments and local servers. The platform encompasses a variety of modules, including CMDB, Change Management, Cost Management, Compliance Engine, Vulnerability Scanning, Intrusion Detection, Patching, Log Management, and Backup. Moreover, it connects seamlessly with a wide array of tools such as ServiceNow, New Relic, JIRA, Chef, Puppet, Ansible, and over 50 additional applications. Businesses implement Cloudaware to enhance their cloud-agnostic IT management operations, ensuring better control over spending, compliance, and security measures. This comprehensive approach not only simplifies the management process but also fosters a more efficient overall IT strategy for enterprises.

To successfully manage and improve your systems, it is crucial to have a clear comprehension of the assets within your IT environment, complemented by current and trustworthy configuration data. Utilizing a well-organized configuration management database (CMDB) allows for a straightforward understanding of your organization's IT structure, particularly in areas such as assessing service impacts, managing assets, ensuring regulatory compliance, and facilitating configuration management processes. The ServiceNow® CMDB serves as an integrated record-keeping framework for IT, and when paired with ServiceNow Service Mapping, it evolves into a service-aware database, allowing your ServiceNow applications to embrace a service-oriented perspective. With a strong CMDB established, you gain extensive visibility into your infrastructure and services, which enhances your governance over the environment and bolsters better decision-making practices. This comprehensive oversight ultimately contributes to a more efficient and streamlined IT operation, enabling your organization to adapt rapidly to both changes and challenges in the landscape. Furthermore, maintaining this level of awareness ensures that your organization remains agile and prepared for future developments.

OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams. ADVANTAGES OF IMPLEMENTATION As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences. FLEXIBLE CONFIGURATIONS A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows.

Customer support and device management for Managed Service Providers (MSPs) are crucial in overseeing the growing intricacies of IT systems. By automating these tasks whenever feasible, MSPs can significantly cut down on downtime and enhance user convenience. Merely offering a Help Desk portal is insufficient for staying competitive; a comprehensive suite of tools is essential to effectively manage every facet of a Service Provider's operations. Our IT Asset Management solution provides a thorough overview of all devices situated at customer locations, encompassing their infrastructure details like IP addresses, subnets, and network hardware. Additionally, it delivers insights into installed software and operating system specifics. The Service Desk feature empowers you to oversee deadlines and contractual obligations while ensuring adherence to Service Level Agreements (SLAs). Moreover, you can integrate sales personnel into the process, keeping them informed about client statuses and enhancing overall communication within the team. This level of coordination not only streamlines operations but also fosters stronger relationships with clients.

The FNT Command software suite provides an extensive view into all elements of IT and telecommunications, making it easier to manage IT assets, cabling, infrastructure, data centers, and telecom resources. Through the use of FNT Command, businesses can efficiently deliver high-quality IT and telecommunications services. By adopting a comprehensive approach to resource management, we work closely with our clients, supervising everything from cabling installations to the final service delivery. Data centers face numerous challenges, such as budget limitations, capacity problems, and the need for regulatory compliance, all while aiming to offer efficient and trustworthy IT solutions. Serving as a centralized management and optimization tool, FNT Command guarantees full visibility into your entire data center ecosystem, which includes aspects like facilities, hardware, software, networking, power supply, and climate management. This all-encompassing perspective not only simplifies daily operations but also boosts overall reliability, leading to enhanced service delivery and greater client satisfaction. In a rapidly changing technological environment, the importance of having a powerful management solution cannot be overstated, as it plays a crucial role in maintaining competitiveness and fulfilling market demands. By leveraging such capabilities, organizations can proactively address challenges and capitalize on opportunities in their IT and telecommunications endeavors.

The BMC Helix Configuration Management Database (CMDB) significantly improves ecosystem workflows by serving as a centralized, business-centric reference for your assets and services. It supports the upkeep of accurate data and service models for potentially hundreds of millions of configuration items, encompassing both on-premises and cloud services. This enables effective supervision and management of the configurations and interrelations of hardware, software, and cloud offerings. Additionally, you can evaluate the success of your configuration management approaches by utilizing established key performance indicators (KPIs). The integration of BMC Helix Discovery, BMC Helix Client Management, and a variety of pre-configured connectors allows for the CMDB to be automatically populated and updated in mere minutes. Moreover, it comes equipped with powerful integration tools that facilitate the importation and federation of data from diverse sources through a comprehensive set of APIs. You are also empowered to implement intricate role-based access controls for all items and attributes, which guarantees that sensitive information is handled with both security and efficiency. This high degree of customization not only enhances data governance but also bolsters the operational integrity of your organization, enabling a more streamlined workflow. Ultimately, the BMC Helix CMDB becomes a pivotal component in driving organizational success through improved asset and service management.

XEOX is a comprehensive cloud-based tool designed for the remote management and monitoring of IT environments, featuring capabilities such as patch management, secure remote access, a configuration management database (CMDB) and inventory unit, software distribution, and network management, among others. This platform serves as a centralized hub for overseeing all servers and computers within an organization, while also enabling effective tracking of both inventory and software assets. By automating repetitive tasks, XEOX streamlines IT management and support operations, allowing teams to focus on more complex issues. The tool was developed to enhance IT management by providing a modern, user-friendly interface that ensures quick access from any location. Additionally, XEOX contributes to cost savings by minimizing expensive help desk inquiries and proactively notifying IT staff of potential issues for prompt resolution. With its task automation features, it empowers IT support teams to concentrate on intricate challenges, thereby improving overall efficiency. Ultimately, XEOX represents a significant advancement in the way organizations manage their technology resources.

Open Content Platform (OCP) serves as an open-source platform for IT discovery and integration, offering its services at no cost. This platform facilitates the discovery, integration, modeling, and execution of solutions within data centers. With its micro-service core framework, OCP enables horizontal scaling at the process level. Designed with developers in mind, it boasts full extensibility and incorporates elements from the open-source community, simplifying product complexity significantly. The approach to dynamic discovery distinguishes it from other IT Service Management (ITSM) vendors. Moreover, the data-driven modeling approach ensures that Applications and Services remain up-to-date, enhancing their usability for downstream processes such as service-aware monitoring. Overall, OCP provides a robust solution that integrates seamlessly with existing infrastructures while promoting efficiency and innovation.

Qbilon delivers extensive visibility and immediate architectural insights into the IT infrastructures of large organizations through its efficient data integration features. By utilizing a high degree of automation combined with strong data management for both cloud-based and on-premises solutions, it significantly reduces reliance on manual data entry while improving accuracy and reliability. The platform gathers data from multiple sources such as AWS, Azure, GCP, Darktrace, VMware, and PRTG, offering a unified view of your IT resources along with detailed dependency mapping that is useful for updating systems like your ServiceNow CMDB. Furthermore, Qbilon's powerful visual representations not only enhance operational efficiency but also clarify IT architectures, thus increasing visibility and decreasing the need for manual configuration efforts. This comprehensive strategy allows organizations to remain adaptable and proactive in their IT management approaches, fostering an environment where they can quickly respond to changing needs and challenges. Ultimately, Qbilon empowers enterprises to optimize their IT landscapes effectively.

iET Solutions, a branch of UNICOM® Global, assists both large and medium-sized companies in enhancing the effectiveness and security of their IT operations and infrastructure. Enterprises globally rely on iET Solutions' software for IT service management (ITSM), software asset management (SAM), and enterprise service management (ESM). Their flagship product, iET ITSM, boasts PinkVERIFY® certification and adheres to ISO/IEC 20000 standards. Additionally, with supplementary modules for phone system integration and software asset management, iET Solutions provides a comprehensive service management package. Recognizing that each business has its own distinct needs, the solutions are tailored to align with the operational style of their clients. With over thirty years of expertise in service management, the company collaborates with organizations from various sectors, ensuring that they can meet diverse requirements effectively. This extensive experience allows iET Solutions to remain at the forefront of industry developments and innovations.

GLPI is a robust service management tool that leverages open-source technology to facilitate effective IT change planning and management, streamline problem resolution, automate various business processes, and provide oversight of IT infrastructure. Among the notable features of GLPI are asset management with automated inventory tracking, data quality assurance through rationality checks, comprehensive administrative and financial asset handling, software inventory with license management, a repository of knowledge and frequently asked questions, detailed statistics and reporting capabilities, as well as the ability to inventory Android-based devices. This collection of functions enhances organizational efficiency and helps maintain a high standard of service delivery within IT departments.

Codima Toolbox serves as a comprehensive solution enabling organizations to identify and oversee all network assets, generate documentation in both Web and Visio Network Maps automatically, and oversee network devices, all without requiring agents. This platform empowers users to make educated decisions based on trustworthy data. Following a thorough Network Discovery, all additional functionalities within the Toolbox are fully configured and accessible for immediate use. Simplifying device network management and documentation is at the heart of its design. Moreover, this tool enhances operational efficiency by streamlining workflows.

Alloy Navigator is a comprehensive solution for IT Service and Asset Management that offers innovative answers to your toughest IT challenges. With its robust workflow automation capabilities, Navigator seamlessly establishes significant connections between the essential data points. This platform encompasses a wide range of IT fields, such as Inventory Management, Knowledge Base Management, Help Desk support, and adheres to ITIL standards for Change and Configuration Management. It proves to be the perfect choice for businesses of all sizes seeking to enhance their operational efficiency, ensuring that they can streamline their processes effectively. Additionally, the user-friendly interface of Alloy Navigator allows teams to adapt quickly and optimize their workflows, ultimately leading to improved service delivery and customer satisfaction.

Cruz Remote Monitoring and Management offers a single interface for automating the IT operations of customers, tailored specifically for Managed IT Services Providers (MSPs). This platform enables users to oversee and manage their IT environments, networks, and client devices from virtually any location. Whether you are an MSP aiming to enhance your offerings or a reseller/VAR wanting to break into the MSP sector, Dorado provides a unified console for remote management. The solution is designed to be cost-effective, scalable, and user-friendly, catering to various operational needs. Dorado Software stands out as a pioneer in resource management, service orchestration, performance monitoring, and automation of cloud operations across intertwined infrastructure systems. Additionally, it empowers IT professionals to effectively supervise, configure, and maintain not only converged infrastructures but also virtualized functions and cloud services, ensuring seamless operations across all components. With such comprehensive capabilities, Dorado positions itself as an indispensable tool for modern IT management.

A user-friendly configuration interface for Nagios or Naemon is available, tailored for both large corporations and small to medium enterprises. This monitoring solution enables the oversight and administration of all servers, applications, and systems from a single platform, catering to everything from extensive data centers to essential IT service providers. openITCOCKPIT enhances clarity and thorough monitoring of your entire IT landscape, featuring a modular design that supports reporting, event correlation, and clustering within a straightforward web interface. With the aid of service and host templates, seasoned administrators can streamline their workflow, allowing them to allocate more time to other crucial tasks. Additionally, the integration of external systems is simplified through the use of a REST API. By bridging the gap between monitoring and configuration, openITCOCKPIT empowers users to swiftly view the status of their monitored hosts and services in Naemon/Nagios right after exporting their configuration, enabling immediate edits for optimized performance. This innovative approach fosters a more integrated management experience for IT professionals.

Conclusion takes corporate process management to unprecedented heights. It provides robust text editing and collaboration features, an attractive interface, and workflows that can be tailored to specific needs. What sets Conclusion apart is its ability to automate every aspect—from gathering requirements to managing projects and tasks—all within a single platform. This eliminates the necessity of using various tools or acquiring extra resources. Born from thorough research, Conclusion’s interface, data architecture, and workflow engine are designed for contemporary work settings. Recognizing that each customer has its own distinct practices and culture, we also present a variety of pre-defined methodologies, which can be further customized by the users. This flexibility ensures that clients can seamlessly integrate Conclusion into their existing processes, enhancing productivity and efficiency.

NetZoom DCIM Solutions is a company specializing in data center software designed to assist professionals in effectively modeling, monitoring, managing, and accessing various forms of IT infrastructure, including physical, virtual, and cloud environments. Their innovative approach facilitates enhanced operational efficiency for data centers, making it easier for users to optimize resource utilization.

Grasping the elements of your global hybrid-IT environment is essential for effective security management. We have dedicated ourselves to the security sector by promoting transparency in our processes. Global AssetView is available at no charge, allowing users from around the globe to benefit from its functionalities. This fully cloud-based IT asset management tool is crafted for seamless implementation, efficient management, and scalability, easily accommodating millions of assets. It plays a critical role in identifying and cataloging both recognized and unrecognized assets within your global hybrid-IT framework. By standardizing the names of products and vendors, it systematically organizes assets into their corresponding product categories. In addition, it gathers detailed information about each asset, encompassing key details, active services, and the software installed. With this platform, users can quickly find any asset or pertinent information in just seconds, ensuring swift access to needed data. Assets can be flexibly organized and labeled using custom tags, enhancing overall management efficiency. The platform also boosts security visibility by pinpointing vulnerabilities and seamlessly integrating with CMDB, while offering alerting and incident response functionalities. Moreover, users can opt to upgrade their service to assess the security and compliance of each asset, fortifying defenses against potential threats. In today's intricate IT landscape, these tools are crucial for ensuring proactive management of security measures, thereby helping organizations respond effectively to emerging challenges.

Faddom's application dependency mapping software leverages network traffic protocols to automatically create a comprehensive map of both cloud and on-premise platforms. Experience a continuous, real-time overview of all hybrid servers, applications, and their dependencies with ease. The solution is lightweight, requiring no agents, credentials, or firewalls to function effectively. Pricing begins at just $1 per node each month, making it an affordable option for businesses. You can enjoy a 30-day free trial without the need for a credit card, allowing you to explore its full capabilities risk-free.

Certero Enterprise ITAM stands out as the quickest and most efficient solution for discovering, inventorying, and managing IT assets across various environments. Accessible from any device—be it mobile, desktop, data center, or cloud—it simplifies setup and configuration, enabling organizations to realize value more swiftly. Its user-friendly nature also contributes to a reduced total cost of ownership. Furthermore, it excels in efficiently capturing and analyzing inventory data across all hardware and software, empowering users to leverage valuable insights from Certero Enterprise ITAM. The system facilitates the collection of inventory information from diverse platforms, including Windows desktops and servers, Linux and Unix systems, both on-premises and in the cloud, along with Android and iOS mobile devices. Additionally, it allows for the identification and inventory of a variety of assets, including printers, routers, and other infrastructure components. The solution also encompasses software distribution, patching, and reporting capabilities, and can seamlessly integrate with any Service Desk CMDB. To top it off, Certero holds full ISO27001 Certification for Information Management Security, ensuring peace of mind for its users. This comprehensive approach not only enhances asset management but also improves overall operational efficiency within the organization.

Achieve complete control over your network resources and IP addresses without any initial investment. Sign up for our hosted Configuration Management Database (CMDB) and IP Address Management (IPAM) solution, which guarantees an outstanding 99.9% uptime. Creating a free account only takes a matter of seconds. Enjoy thorough visibility into your assets, enabling you to track the relationships among your Business Units, Sites, network Devices, and IP addresses, all from one centralized platform. This integrated approach enhances your ability to efficiently oversee your network. By consolidating your resources, you can streamline management and make informed decisions for future growth.

Our dedicated mobile applications for Android and iOS allow users to perform inventory evaluations and automate asset management processes while away from a desk. This convenient access to asset information boosts employee productivity, making it simple to browse, check out, or check in shared tools, equipment, and other assets. With customized asset attributes, user synchronization, and efficient label printing, the asset database integrated with Jira stays up to date and functional in various situations involving physical assets, Jira users, and associated issues. You have the advantage of a flexible, customizable Configuration Management Database (CMDB) that features advanced search capabilities. Manage and supervise your assets, tools, and equipment directly within Jira and Jira Service Desk, providing a unified platform for oversight. Effortlessly monitor essential information regarding your assets, such as their identity, current users, locations, duration of use, and other relevant details. All necessary resources for effective asset management are gathered in Jira, simplifying the process. By leveraging Jira and Jira Service Desk, you can efficiently track, manage, and report on your assets, keeping all key stakeholders well-informed. Furthermore, maintain regular communication with them through scheduled custom reports and email notifications, which significantly enhances overall communication and operational efficiency. This comprehensive approach ensures that your asset management remains streamlined and responsive to the needs of your organization.

Regardless of whether you're an infrastructure manager overseeing intricate systems, a service support leader dedicated to ensuring customer satisfaction, or a decision-maker concentrating on return on investment and regulatory compliance, iTop customizes itself to fit your workflows, making your responsibilities easier, optimizing operations, and elevating service standards. You can achieve a comprehensive, real-time overview of all your IT assets and incidents consolidated in one location, which minimizes downtime and boosts the effectiveness of your support staff. Additionally, it allows for seamless management of multi-client environments and fosters better collaboration among various departments. With iTop, you receive a scalable solution that grows alongside your organization, equipping you with the necessary tools to address your most urgent IT challenges while ensuring service continuity and enhancing overall team productivity. By integrating these features, iTop not only supports immediate needs but also positions your team for long-term success in a dynamic technological landscape.

The Cruz Wireless Controller empowers IT teams to oversee, track, and set up diverse wireless IT infrastructures from multiple vendors. This tool provides comprehensive oversight and management capabilities for all wireless devices within a network, ensuring that IT departments can operate with efficiency and control. It streamlines processes by automating tasks such as device discovery, performance tracking, and configuration backups and restorations. Additionally, it allows for scheduled analysis of traffic flow and auditing of configurations. With features like performance statistics, real-time health checks, and firmware/software management, the system enables both individual and group device administration. It also enforces security policies for devices and facilitates the pushing and monitoring of configurations across wireless controllers and access points. Network health alerts can be established, and repetitive tasks can be automated, significantly enhancing the ease of remote troubleshooting. Overall, the Cruz Wireless Controller simplifies the deployment and management of IT operations by providing a unified platform for all necessary functions. This centralization ultimately boosts productivity and reduces the complexity faced by IT departments.

Cruz IoT Device Director serves as a robust and adaptable management solution that ensures the secure and effective oversight, management, and onboarding of IoT devices from various manufacturers. IT personnel have the capability to streamline the bulk deployment of IoT devices, keep track of alerts and notifications, resolve device issues, access audit logs, configure settings, and remotely implement firmware updates across a range of devices using over-the-air (OTA) technology. This tool not only enhances efficiency but also simplifies the complexities involved in managing a diverse array of IoT devices.

Pointel's Configuration Management Solution is a web-based application that provides comprehensive oversight of your Genesys system. It promptly identifies any modifications within your Genesys configuration landscape. Additionally, it offers functionalities for auditing, importing/exporting data, and snapshotting/restoring, coupled with alert notifications. Pointel CMS systematically records all alterations in your contact center and presents this data visually, enabling users to swiftly grasp any adjustments made to their Genesys Configuration Management Environment. Recognizing what modifications have occurred and the individuals responsible is crucial for effective management. Audit reports generated by CMS provide in-depth details, including the username of the individual who executed the change, the timestamp of the alteration, alongside both the new and old values. Furthermore, it allows for the restoration of specific parameter or KVP level changes, or even the complete application to a previous state, ensuring flexibility and control over your configurations. This capability is essential for maintaining the integrity and functionality of your system.

DeployHub serves as a comprehensive catalog for microservices, allowing users to manage their microservice implementations in a centralized manner. It enables tracking of deployment specifics, SBOMs, inventories, consumers, version histories, and the teams behind each service. By adopting a structured approach to microservice architecture, we help cloud-native teams enhance their business agility. The tracking and versioning capabilities offered by DeployHub represent a significant advancement in DevOps, providing teams an efficient method to utilize cloud-native application-level frameworks. Furthermore, DeployHub seamlessly integrates with your CI/CD pipeline, making it easier to streamline development processes. You can explore our free version by visiting deployhub.com. Built on the foundation of the Ortelius.io open-source project, DeployHub supports collaboration and innovation in microservice management. In addition, our platform continually evolves to meet the dynamic needs of modern software development.

Alemba Service Manager is an IT Service Management Tool that aligns with ITIL standards and prioritizes the efficient handling of requests. With a legacy spanning 25 years, it enables organizations to swiftly address business needs by streamlining request fulfilment through automated workflows. Alemba's distinctive pricing model accommodates varying levels of involvement across different teams in your organization, ensuring accessibility for all user types. Furthermore, Alemba boasts a robust consulting framework and unparalleled expertise in the Service Management sector, emphasizing customer satisfaction. This comprehensive approach positions Alemba exceptionally well to implement a complete Service Management Project tailored to the specific needs of your organization. By leveraging its experience and customer-centric strategies, Alemba aims to enhance operational efficiency and improve overall service delivery.

Infraon Infinity is a comprehensive SaaS product suite aimed at synchronizing your IT infrastructure with customer success, enabling swift problem resolution regardless of location. Its flexible modular framework allows for an initial small-scale deployment that can be significantly expanded as your needs grow. By establishing an integrated IT infrastructure and customer ecosystem, organizations can derive critical insights into elements such as noise reduction and predictive remediation strategies. For executives, including CEOs and CTOs, ensuring a consistently functional IT infrastructure is paramount, as the repercussions of mismanaged IT assets can be dire. This is particularly concerning in an era where support ticket volumes are escalating across various customer and employee communication channels, compounded by the complexities of legacy, cloud, and hybrid IT systems. Navigating through a convoluted assortment of both SaaS and on-premise products can be an overwhelming task for ITOps teams, often leading to frustrating user experiences. Furthermore, as businesses evolve, the pressure to transition to new products can disrupt operational efficiency and hinder overall success. Adopting a cohesive solution like Infraon Infinity can effectively alleviate these challenges, promoting a more seamless operational flow and enhancing overall productivity. By leveraging such an approach, organizations can not only improve their IT management but also foster a more adaptable and resilient business environment.

BMC Helix Discovery allows organizations to accurately identify assets and their relationships with exceptional precision, achieving accuracy rates of up to 100%. This cloud-native, software-as-a-service solution provides immediate visibility into the connections between hardware, software, and services across a variety of environments, including multi-cloud, hybrid, and on-premises infrastructures. By offering valuable insights, this tool empowers stakeholders to make informed decisions concerning IT service management, asset management, and the operation of infrastructure. Moreover, it helps IT operations teams navigate the complexities inherent in today’s IT environments, effectively addressing the challenges presented by various configurations such as mainframe systems, traditional and hyper-converged infrastructures, container orchestration, and cloud services. The capabilities of BMC Helix Discovery are crucial for keeping a current and comprehensive understanding of the intricate dependencies that characterize modern IT ecosystems, ensuring organizations can respond swiftly to changes and challenges. In essence, this tool not only streamlines asset management but also enhances overall operational efficiency and strategic planning within the IT sector.

Confirm is the ideal solution for managing all your infrastructure assets through a single, dependable platform. It streamlines the processes of capturing, storing, and managing infrastructure-related data, providing you with the timely insights required for sound decision-making. This capability enables you to make informed decisions about repairs, maintenance, and investments, ensuring that every project is executed punctually and within the allocated budget. With Confirm, you gain comprehensive visibility into various asset aspects, including what you own, where it is located, its condition, importance, associated expenses, and overall worth. By strengthening key asset management practices, Confirm empowers you to turn any asset into a SMART and interactive component that enhances community well-being. This transformation not only improves operational efficiency but also cultivates a more interconnected and well-managed environment for all stakeholders involved. Ultimately, the use of Confirm can lead to a smarter approach to infrastructure management, benefiting both organizations and the communities they serve.

Sevco’s unique telemetry technology creates a dynamically updated, consolidated inventory that delivers immediate insights into asset management processes. Even with the right security tools at their disposal, security teams often struggle to gain a comprehensive view of how these resources are deployed across their systems. This deficit in visibility underscores the necessity of sustaining an accurate asset inventory, which is essential for any successful security strategy. Sadly, numerous tools meant to monitor asset inventories fall short, typically missing over 20% of total assets. Historically, no single system has succeeded in providing a complete and continuous view of all assets within an organization. Sevco fills this void by assimilating and analyzing the existing data, resulting in a unified asset inventory solution that is both efficient and dependable. Additionally, it produces detailed accounts of asset changes and key characteristics, which are crucial for in-depth investigations and maintaining traceability. By utilizing the comprehensive visibility that Sevco offers, organizations can significantly fortify their security measures and make informed decisions about their asset management practices. Ultimately, this solution not only enhances security but also promotes a proactive approach to asset oversight.

Asset.Desk is an advanced asset management platform crafted to assist organizations in efficiently managing their IT assets. This comprehensive solution offers a streamlined approach to the administration and organization of hardware, software, and other resources, leading to enhanced resource utilization and financial oversight. With Asset.Desk, users can seamlessly monitor the complete lifecycle of their assets, from purchase to disposal, providing crucial insights that facilitate well-informed decision-making processes. Its robust inventory management capabilities ensure accurate asset tracking, significantly reducing the risks of loss or theft. Additionally, the platform's ability to integrate with various IT systems enhances operational efficiency by automating numerous tasks, including software distribution and license management. Users benefit from customizable reporting features that deliver critical data analytics necessary for compliance and effective strategic planning. The user-friendly interface of Asset.Desk makes navigation effortless, ensuring that all team members can engage in asset management without complications. To further enrich the user experience, ongoing support and updates are provided, allowing organizations to remain agile in response to evolving demands. This commitment to continuous improvement makes Asset.Desk a valuable tool for modern IT asset management.

Outdated manual asset tracking methods can significantly hinder your operations by limiting visibility, efficiency, scalability, and overall productivity. It's time to explore a more effective solution for managing your fixed assets. RedBeam offers an advanced asset management software that grants comprehensive visibility of your valuable assets through a user-friendly and scalable platform. Getting started with RedBeam is straightforward; just barcode your assets and scan them into the system. From that point on, you can monitor all relevant asset data from a centralized platform. Say goodbye to cumbersome spreadsheets and manual data entries. You can easily track the location, status, and purchase details of your fixed assets. With RedBeam, all asset information is brought together in one intuitive platform, facilitating efficient management whether you're in the office, out in the field, or anywhere else. This modern approach not only enhances productivity but also streamlines the entire asset management process.

Certero for Cloud equips FinOps teams with the essential insights and authority needed to oversee numerous Cloud environments within an organization from a central hub. By enhancing Cloud tagging processes, it facilitates better accountability, effective cost management, and the optimization of Cloud-related business assets. Users have the capability to effortlessly monitor and generate reports regarding Cloud governance and maintenance practices. Positioned as part of the broader Certero unified platform, Certero for Cloud was designed specifically to support comprehensive IT management that spans from desktops to data centers and includes both SaaS and Cloud solutions, all within a single, streamlined management framework. Additionally, Certero provides various IT asset management solutions, such as ITAM, SAM, and Mobile Asset Management, which are integrated into the Certero platform for a user-friendly experience and a centralized source of data for reporting purposes. Moreover, Certero holds full ISO27001 Certification for Information Management Security, ensuring that their practices meet high standards of data protection and security. This commitment to security reinforces the reliability and trustworthiness of the Certero platform in managing crucial IT assets and resources.

Founded in 1999, Raynet is a company headquartered in Germany that creates software called Raynet One. Raynet One offers training via documentation, live online, webinars, in person sessions, and videos. Raynet One has a free trial. Raynet One is a type of endpoint management software. The Raynet One software product is SaaS, Windows, Mac, Linux, Chromebook, and On-Premise software. Raynet One includes phone support, 24/7 live, and online support. Some competitors to Raynet One include Kaseya IT Complete, FileWave, and NinjaOne.

Asset Panda offers a cloud-based, no-code platform that enables users to develop personalized applications, effectively reducing expenses and saving valuable time. Our user-friendly and secure system caters to various industries, proving advantageous for organizations of all sizes. With the capability to implement tailored workflows and actions, clients can eliminate inefficient processes, often experiencing time reductions that result in a remarkable ROI of up to 800%. The platform seamlessly integrates features from both web and mobile applications, granting clients convenient access to crucial information whenever they need it. Additionally, our mobile apps come equipped with barcode scanning functionality, eliminating the necessity for costly and cumbersome scanning devices. Furthermore, Asset Panda incorporates role-based user management, facilitating streamlined access throughout the organization and ensuring that employees view only the information pertinent to their roles. This thoughtful design promotes efficiency and enhances the overall user experience.