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What is Objective?

Objective is a flexible multimodal search API that is crafted to align with your requirements, eliminating the need for you to adjust to its framework. It possesses the capability to grasp both your data sets and user insights, delivering natural and pertinent search results even amidst any inconsistencies or data deficiencies. By understanding human language and analyzing visual content, Objective guarantees that your web and mobile applications can accurately interpret user intentions while linking them to the meanings conveyed through images. Its prowess lies in understanding complex relationships within lengthy articles, which contributes to the development of search experiences rich in context. The key to outstanding search functionalities is found in a balanced amalgamation of diverse search methodologies, prioritizing a cohesive approach that leverages the best retrieval techniques available. Furthermore, you can evaluate search results on a broad scale with Anton, your specialized evaluation assistant, which can analyze search outcomes with exceptional precision through an intuitive on-demand API. This all-encompassing solution not only enhances the search experience but also empowers developers to significantly improve user interaction and satisfaction. In doing so, it fosters a more engaging and efficient environment for users to explore and discover information.

What is Inbenta Search?

Enhance the accuracy of your results using the Inbenta Semantic Search Engine, which understands the underlying intent of customer questions. Being the most widely deployed self-service feature, present on 85% of websites, the ability to deliver the most relevant information can greatly elevate the overall customer experience on your platform. Inbenta Search consolidates data from a variety of customer relationship management systems, including Salesforce.com and Zendesk, along with other selected online resources. By utilizing Inbenta's advanced Symbolic AI and Natural Language Processing technologies, this sophisticated semantic search tool interprets user queries effectively, provides prompt and accurate responses, and contributes to lower support costs. Moreover, the integration of Inbenta’s Symbolic AI technology negates the necessity for extensive data training, enabling rapid setup and immediate benefits from the Inbenta Search engine. As a result, businesses can not only boost customer satisfaction but also optimize their operational expenditures in a streamlined manner, ultimately leading to a more efficient service delivery model.

Media

Media

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

Integrations Supported

Genesys Cloud CX
NICE Workforce Management (WFM)
NTT Cloud Communications
Salesforce
TCS BaNCS
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Objective

Date Founded

2021

Company Location

United States

Company Website

www.objective.inc/

Company Facts

Organization Name

Inbenta

Date Founded

2005

Company Location

United States

Company Website

www.inbenta.com/en/products/search/

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