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What is Odeko?

Effortlessly place an order for a latte, cold brew, pour over, and cortado through our mobile ordering system, which optimizes supply chain management for cafes. With this innovative service, patrons can conveniently order in advance and take advantage of a distinctive rewards program, all while avoiding contracts or hidden fees, guaranteeing the best available prices. Odeko enhances the supply chain by bringing together all essential café supplies into a unified catalog, offering nightly deliveries that cover everything from cups and lids to pastries and alternative milk options. Moreover, Odeko Insights provides you with real-time sales and order analytics, enabling your business to respond quickly to important data. Customers can also notify staff of their arrival for an efficient pick-up, and the payment process is simplified through our secure contactless in-app payment feature. This holistic approach not only boosts operational efficiency but also significantly improves the overall customer experience, making every visit memorable and enjoyable. In doing so, it positions your café as a leader in both service and supply management.

What is Dealer-relay?

A simple method for bulk ordering provides users with access to current price lists while improving the management of their balances and account statuses. By removing the costs associated with conventional ordering techniques and the intricacies of setting up storefront solutions, companies can enhance their operational efficiency. The integration of strong support for intricate payment terms within the ordering framework facilitates automatic approvals of orders, reducing the likelihood of incurring bad debts. Moreover, the flexible payment options allow each buyer to negotiate personalized pricing and payment arrangements that can differ with every transaction. This flexibility, however, can lead to a complicated and error-prone oversight process, contributing to substantial financial losses, with estimates indicating that the United States alone suffers over $300 billion in losses each year due to such issues. Research shows that the B2B commerce sector, which often involves large orders, is particularly susceptible, with studies revealing that human errors in order entry can lead to a revenue loss exceeding 8%. To address these challenges effectively, businesses must focus on the adoption of systems that not only reduce the risk of errors but also promote greater overall efficiency and accuracy in their operations. In doing so, they can safeguard their profits and improve their competitive edge in the marketplace.

Media

Media

Integrations Supported

Toast Kitchen Display System
Toast POS

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Odeko

Company Location

United States

Company Website

odeko.com

Company Facts

Organization Name

Dealer-Relay

Date Founded

2015

Company Location

Israel

Company Website

www.dealer-relay.com

Categories and Features

Online Ordering

Not specified

Order Management

Not specified

Categories and Features

Order Management

Back Order Management
Catalog Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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