Company Website
Company Website

Ratings and Reviews 1,641 Ratings

Total
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Ratings and Reviews 523 Ratings

What is Odoo?

Odoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.

What is Creatio?

Creatio is an agentic CRM and workflow platform with no-code and AI at its core, enabling organizations to automate workflows and manage customer relationships with unmatched flexibility and speed. Its intuitive no-code platform—combining visual application design, drag-and-drop process automation, and embedded AI—empowers business users to build and evolve applications of any complexity without heavy IT dependency. Teams can orchestrate both structured and unstructured workflows, leverage real-time analytics, and create dynamic dashboards, all while accelerating development cycles by up to 10×. At the core of the platform are AI agents that can understand context, analyze data, make decisions, and execute tasks across end-to-end workflows. This agentic approach enables organizations to automate not just tasks, but entire business processes—driving higher efficiency, faster time-to-value, and improved business outcomes. Creatio also offers a rich marketplace of pre-built applications, industry workflows, and connectors, allowing organizations to rapidly extend capabilities and adapt to evolving business needs. Built on a modern, AI-native architecture, the platform ensures seamless integration and scalability across the enterprise ecosystem. The Creatio CRM suite unifies marketing, sales, and service on a single platform with embedded AI agents, delivering a cohesive and intelligent customer journey. Organizations can deploy the full suite or individual modules, gaining the flexibility to scale and innovate while maintaining a single source of truth across all customer-facing operations.

Media

Media

Integrations Supported

Asterisk
Facebook
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Excel
Robly
Sales Robots
StarfishETL
Tableau
Voxloud
Voyced
X (Twitter)
Heimdall Data
Mazaal AI
Predikt AI
Tidio
servis.ai

Integrations Supported

Asterisk
Facebook
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
HubSpot Operations Hub
Mailchimp
Microsoft Excel
Robly
Sales Robots
StarfishETL
Tableau
Voxloud
Voyced
X (Twitter)
Heimdall Data
Mazaal AI
Predikt AI
Tidio
servis.ai

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$25 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Odoo

Date Founded

2005

Company Location

Belgium

Company Website

www.odoo.com

Company Facts

Organization Name

Creatio

Date Founded

2014

Company Location

United States

Company Website

www.creatio.com/

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Accounts Payable

Approval Process Control
Bank Reconciliation
Cash Management
Check Writing
Duplicate Payment Alert
Fraud Detection
General Ledger Entry
Vendor Management

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Billing and Invoicing

Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator

Blog

Analytics
Collaborative Writing
Comment Moderation
File Sharing
Group Posting
Monetization Tools
Post Management
Search
WYSIWYG Rich Text Editing

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

CPQ

2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

eLearning Authoring Tools

Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

ERP

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Learning Management Systems (LMS)

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
eCommerce
eLearning Companies

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Manufacturing Execution

Document Management
Forecasting
Quality Control
Quote Management
Resource Management
Supplier Management
Supply Chain Management
Traceability

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile App Development

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

MRP

Bills of Material
Compliance Management
Document Management
Forecasting
Formula Management
Inventory Management
Order Management
Process Manufacturing
Product Configurator
Production Scheduling
Quality Control
Quality Management
Quote Management
Reporting/Analytics
Resource Management
Safety Management
Supplier Management
Supply Chain Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

Preventive Maintenance

Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Project Planning

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Tracking

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Forms Creation
Pricing Management
Product Configurator
Proposal Management

Recruiting

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Rental

Auto / Boat Rental
Contract Management
Inspection Management
Inventory Management
Late Fee Calculation
Maintenance Management
Medical Equipment Rental
Multi-Location
Online Booking
Rate Management
Recurring Rentals
Reservations Management
Scheduling
Short / Long Term Rental

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Time Tracking

Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Website Builder

Auto Update
Content Import / Export
Drag & Drop
Invoices
Landing Pages / Web Forms
Newsletter Management
Online Booking
Online Store Builder
Pre-built Templates
Real Time Editing
SEO
Survey Builder
White Label

Workflow Management

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Categories and Features

AI Agents

Creatio offers AI-driven agents as part of its no-code platform designed for automation, allowing businesses to streamline decision-making and task execution throughout various workflows. These intelligent agents are capable of interpreting context, assessing data, and taking action within CRM and operational frameworks. These AI agents are versatile in their applications, supporting functions such as lead qualification, suggesting the next best actions, enhancing customer interactions, and automating services. Their integration across marketing, sales, and customer service enhances overall efficiency and uniformity. Developed within the Creatio Studio, these AI agents can be constructed using simple natural language and visual interfaces, eliminating the need for programming skills. By accessing real-time data, they empower organizations to minimize manual workload, hasten decision-making processes, and provide personalized, data-informed experiences on a larger scale.

App Design

Creatio offers a cutting-edge, AI-driven no-code application design platform that empowers businesses to develop enterprise-level applications and AI agents through natural language queries and visual design tools. Its user-friendly interface designer, along with a library of pre-existing components, allows teams to craft responsive interfaces and enhance user experiences without requiring any programming skills. This versatile platform facilitates the creation of data models, streamlines workflow automation, and integrates seamlessly with third-party systems, guaranteeing scalable and interconnected applications. Users benefit from built-in analytics and real-time dashboards that offer valuable insights, while the composable architecture promotes swift development via reusable components and marketplace add-ons. With its AI capabilities, Creatio can autonomously generate applications, processes, and user interface elements based on simple text prompts. Additionally, its integrated AI agents help automate workflows and improve decision-making, resulting in expedited development, increased adaptability, and ongoing innovation throughout the organization.

Change Management
Collaboration
Design Templates
Drag & Drop
Feature Library
Prototyping
Testing Management
Visual Interface

Automotive CRM

Creatio offers a cutting-edge automotive CRM platform designed on a no-code architecture powered by AI, allowing automotive businesses to effectively oversee customer relationships and streamline operations across sales, service, and dealer networks. This comprehensive platform manages every step of the customer journey, from capturing leads and facilitating vehicle sales to providing after-sales support and enhancing customer loyalty. With Creatio, businesses can automate a variety of workflows including lead tracking, scheduling test drives, coordinating with dealers, handling service requests, and managing customer communications, all while keeping a complete overview of customer interactions and vehicle information. The platform's integration features allow seamless connectivity with dealer management systems (DMS), marketing applications, and other external data sources. At the heart of Creatio are intelligent agents that evaluate customer and vehicle information, suggest optimal next steps, prioritize leads, and automate follow-ups and service communications. Equipped with real-time analytics and no-code functionalities, teams can swiftly modify workflows and boost both sales and service efficiency.

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Business Process Automation

Creatio offers a comprehensive platform for business process automation, featuring Creatio Studio, an intuitive no-code environment designed for the creation and automation of workflows. Utilizing visual design tools, businesses can effortlessly model, implement, and refine their processes without the need for programming expertise. The platform empowers teams to create workflows, handle data management, and connect with external applications in a seamless manner. Integrated analytics and dashboards provide immediate insights into performance metrics and operational efficiency. Central to the platform are AI-driven agents capable of converting natural language into workflows, evaluating data, suggesting optimal actions, and carrying out tasks throughout various processes. This functionality allows organizations to minimize manual labor, quickly adapt to changes, and enhance overall efficiency, all while speeding up the realization of value.

Business Process Management

Creatio offers a robust platform for business process management, featuring Creatio Studio, an AI-driven no-code space designed for workflow creation and automation. Utilizing intuitive visual tools, organizations can effortlessly design, implement, and enhance comprehensive processes without any programming knowledge. The platform supports teams in constructing workflows, overseeing data management, and connecting with external systems all within a cohesive environment. Integrated analytics and dashboards deliver instant insights into operational performance and effectiveness. Central to the platform are AI agents capable of generating workflows based on natural language input, conducting data analyses, suggesting optimal next steps, and performing tasks across various processes. This functionality empowers organizations to minimize manual tasks, respond swiftly to changes, and boost efficiency, ultimately speeding up their time-to-value.

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Construction CRM

Creatio offers a CRM platform specifically designed for the construction industry, leveraging an AI-driven, no-code framework that allows construction and engineering firms to oversee their projects, client relationships, and sales workflows all in one place. This platform encompasses the entire project lifecycle, from lead acquisition and bidding to project execution and after-service support, facilitating smooth collaboration among teams and various stakeholders. Central to the platform are AI agents that evaluate project and customer information, highlight key opportunities, suggest optimal next steps, and streamline standard processes such as bid management, document processing, and stakeholder communications. These intelligent agents empower teams to enhance their decision-making, minimize manual tasks, and speed up project timelines. Creatio allows organizations to refine their operations, including pipeline oversight, contract and document management, partner interactions, and service request handling, all while providing comprehensive visibility through real-time dashboards and data analytics.

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

CRM

Creatio offers an innovative AI-powered CRM solution that leverages its no-code and agentic AI framework, allowing businesses to effectively oversee customer relationships and streamline workflows in marketing, sales, and service sectors. This platform provides a comprehensive, 360-degree perspective on customers, their interactions, and relevant data all within one cohesive system. The platform facilitates management through the entire customer journey, encompassing lead generation, sales pipeline oversight, service delivery, and customer retention, while fostering smooth engagement across various channels. With its no-code capabilities, teams can effortlessly tailor processes, create applications, and modify workflows with minimal reliance on IT resources. At the heart of Creatio are intelligent AI agents that scrutinize customer information, suggest optimal next steps, and automate tasks throughout the customer experience. Coupled with real-time analytical tools and dashboards, Creatio empowers organizations to boost operational efficiency, elevate customer satisfaction, and promote scalable, data-driven growth.

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Debt Collection

Creatio offers an innovative AI-driven solution for debt collection and recovery, seamlessly integrated into its no-code CRM and workflow automation platform. This empowers financial institutions and collection agencies to streamline and enhance every aspect of the debt recovery process. The system facilitates comprehensive lifecycle management, encompassing everything from debtor information and segmentation to communication, negotiation, and resolution, all within a cohesive framework. With Creatio, organizations can automate essential collection tasks such as sending payment reminders, escalating cases, and managing documents, while keeping a centralized repository of debtor profiles, payment histories, and communication records. The platform features multi-channel communication capabilities—utilizing phone, email, messaging apps, and social media channels—to ensure effective and consistent interactions with debtors. Additionally, the platform integrates collections within a wider spectrum of financial services automation, including the management of delinquency and risk, along with various other functionalities.

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Demand Generation

Creatio Marketing is an innovative marketing automation solution designed with AI at its foundation, leveraging Creatio's no-code and intelligent AI framework. It empowers businesses to effectively plan, implement, and refine comprehensive marketing initiatives while overseeing the entire customer journey within a single platform. Central to its functionality are AI-driven agents that scrutinize customer insights, categorize target audiences, tailor content, and propose optimal actions across various channels. These agents facilitate the automation of campaign management, lead development, and engagement tactics, enabling teams to enhance conversion rates and boost marketing return on investment. The platform accommodates multi-channel marketing efforts, including email outreach, digital advertising, and event coordination, all while providing real-time analytics and performance monitoring. With user-friendly, no-code tools, teams can swiftly create workflows, initiate campaigns, and adjust strategies, ensuring the delivery of personalized, data-informed experiences on a large scale.

Financial CRM

Creatio delivers a comprehensive CRM solution tailored specifically for the financial services sector, leveraging its AI-driven, no-code framework. This innovative platform is crafted to enhance both customer interactions and internal operations for banks, insurance firms, and various financial entities. By consolidating customer information alongside sales, marketing, and service processes into one cohesive system, it allows organizations to oversee the complete customer journey—from initial onboarding and KYC procedures to ongoing relationship management and service execution. With the capabilities offered by Creatio, financial institutions can optimize numerous operations, such as managing leads and opportunities, onboarding new clients, overseeing loans and policies, and addressing case resolutions while maintaining adherence to regulatory standards. The platform provides real-time insights into customer engagements, performance metrics, and tailored interactions across multiple channels.

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

Health Insurance

Creatio offers an innovative insurance CRM solution built on a no-code architecture driven by artificial intelligence, empowering insurance companies to effectively oversee customer relationships and streamline essential processes throughout the various stages of the policy lifecycle. This comprehensive platform facilitates seamless workflows, encompassing everything from lead management and underwriting to policy administration, claims processing, and customer support, all within a single cohesive system. With Creatio, businesses can automate critical functions including onboarding, policy generation, renewals, and claims management, while ensuring a holistic view of their customers, policies, and interactions. The platform adheres to compliance standards and integrates seamlessly with both central insurance systems and external data sources. At its foundation, Creatio harnesses AI agents that evaluate customer and policy information, identify risk indicators, suggest optimal next steps, and automate everyday tasks. Featuring real-time analytics and user-friendly no-code tools, insurers can swiftly modify workflows, enhance operational efficiency, and provide tailored, data-driven insurance services.

Healthcare CRM

Creatio offers a healthcare CRM solution that leverages its AI-driven no-code framework, empowering healthcare organizations to streamline patient relationship management and enhance both clinical and operational workflows within one cohesive system. By centralizing patient information, interactions, and care procedures, the platform fosters better coordination and tailored engagement throughout the patient's journey. With Creatio, healthcare providers can automate essential workflows such as onboarding new patients, scheduling appointments, facilitating communication, and coordinating care, all while maintaining a comprehensive view of patient data and interactions. The platform also integrates with essential systems like electronic health records (EHRs), billing solutions, and patient portals, ensuring smooth data sharing and adherence to industry standards, including HIPAA regulations. Central to the platform's functionality are AI agents that evaluate both patient and operational data, offering predictive insights, suggesting optimal next steps, and automating repetitive tasks.

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Inside Sales

Creatio Sales is an advanced AI-driven CRM solution designed to streamline sales processes, leveraging Creatio’s no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales cycle, covering everything from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. At the heart of Creatio Sales are AI agents that evaluate customer information, identify priority leads, suggest optimal next steps, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal timelines, and boosts success rates by providing real-time insights and facilitating guided selling. The platform accommodates comprehensive workflows, including management of accounts and contacts, tracking of sales pipelines, generating quotes, and fostering collaboration among teams. With integrated analytics and no-code capabilities, organizations can swiftly modify processes and scale their operations, ensuring efficient, data-driven, and customer-focused sales interactions.

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance Claims Management

Creatio offers a comprehensive CRM solution tailored for the insurance sector, leveraging a no-code framework powered by artificial intelligence. This platform enables insurance companies to effectively oversee client relations and streamline essential processes throughout the various stages of the policy lifecycle. It facilitates seamless operations encompassing lead generation, underwriting, policy management, claims processing, and customer support, all within a single, cohesive system. The platform empowers businesses to automate crucial tasks, including client onboarding, policy creation, renewals, and claims processing, while ensuring a holistic view of customers, policies, and their interactions. It adheres to regulatory standards and can seamlessly connect with primary insurance systems as well as external data providers. At the heart of Creatio are AI-driven agents that evaluate customer and policy information, identify risk indicators, suggest optimal actions, and automate everyday activities. With instant analytics and user-friendly no-code tools, insurance providers can swiftly modify workflows, enhance operational performance, and offer tailored, data-informed insurance solutions.

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Lead Management

Creatio Sales is an innovative CRM solution powered by AI, designed specifically for sales automation within Creatio’s no-code and agentic AI framework. This platform empowers businesses to oversee the entire sales process, from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. At its foundation, the platform features AI agents that scrutinize customer data, help prioritize leads, suggest optimal next steps, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates by providing real-time insights and guided selling strategies. Creatio Sales encompasses comprehensive workflows that include account and contact management, pipeline oversight, quoting, and team collaboration. With integrated analytics and no-code capabilities, organizations can swiftly modify their processes and scale their operations, resulting in efficient, data-informed, and customer-focused sales interactions.

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Lead Scoring

Creatio Sales is a cutting-edge CRM solution powered by AI, designed specifically for sales automation and built on Creatio’s innovative no-code and agentic AI framework. This platform allows businesses to oversee the entire sales journey, from managing leads and opportunities to forecasting and closing deals, all within a cohesive system. At the heart of Creatio Sales are AI-driven agents that evaluate customer data, prioritize leads, suggest optimal next steps, and automate repetitive tasks throughout the sales funnel. This functionality boosts team productivity, shortens deal cycles, and enhances win rates by providing real-time insights and facilitating guided selling. The platform encompasses comprehensive workflows that include managing accounts and contacts, tracking pipelines, generating quotes, and fostering collaboration. With integrated analytics and user-friendly no-code tools, teams can swiftly modify processes and expand their operations, ensuring effective, data-informed, and customer-focused sales interactions.

Low-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

No-Code Development

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Real Estate CRM

Creatio offers a comprehensive CRM solution specifically designed for the real estate sector, built on an innovative no-code framework powered by artificial intelligence. This platform empowers businesses to efficiently oversee property listings, manage client relationships, and handle transactions all within a single interface. It encompasses the entire real estate process, from generating leads and matching them with properties to finalizing deals and providing after-sales support. The platform streamlines various tasks, including lead acquisition, client communications, appointment scheduling, and contract oversight, all while providing a complete view of customer interactions. It also facilitates seamless integration with Multiple Listing Services (MLS) and other external applications to create a cohesive workflow. Central to the platform are AI-driven agents that evaluate customer data, suggest properties, prioritize leads, and automate follow-up communications. With built-in analytics and no-code customization options, teams can swiftly modify processes, enhance conversion rates, and offer tailored, data-informed real estate experiences on a larger scale.

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Lead Generation

Creatio offers a comprehensive CRM solution specifically designed for the real estate sector, built on an AI-driven, no-code framework. This platform empowers businesses to oversee property listings, manage client interactions, and facilitate transactions seamlessly within a single interface. It encompasses every stage of the real estate process, from generating leads and matching properties to finalizing deals and providing after-sale support. The system streamlines various tasks, such as capturing leads, managing communications, scheduling appointments, and overseeing contract processes, all while offering a holistic view of client relationships and interactions. Its capability to integrate with MLS and other external applications ensures a streamlined operational flow. At the heart of this platform are intelligent AI agents that sift through customer data, suggesting properties, ranking leads by priority, and automating follow-up tasks. Equipped with robust analytics and user-friendly no-code tools, teams can swiftly modify their workflows, enhance conversion rates, and create customized, data-driven real estate experiences at scale.

Retail Distributed Order Management (DOM) Systems

Creatio offers a retail customer relationship management (CRM) solution that leverages its AI-driven, no-code framework, empowering retailers to effectively oversee customer interactions and streamline processes in marketing, sales, and service. The platform encompasses the entire customer journey, from attracting and engaging clients to facilitating purchases and fostering loyalty, all within a cohesive system. With Creatio, retailers can create seamless omnichannel experiences, execute marketing campaigns, monitor consumer behavior, and tailor offers using real-time insights. The platform seamlessly integrates with eCommerce solutions, point-of-sale systems, and various external data sources, providing a comprehensive view of customers across all engagement points. At the heart of Creatio are AI-driven agents that evaluate customer information, forecast preferences, suggest optimal actions, and automate interactions across various channels. Featuring integrated analytics and user-friendly no-code functionalities, retailers can swiftly modify workflows, enhance conversion and retention metrics, and deliver personalized, data-informed shopping experiences at scale.

Sales

Creatio Sales is an advanced AI-driven Customer Relationship Management platform designed for sales automation, leveraging Creatio's no-code framework and intelligent AI capabilities. This platform empowers businesses to oversee the entire sales process, encompassing lead generation, opportunity tracking, forecasting, and finalizing deals, all within a cohesive system. At its foundation, AI agents are employed to evaluate customer data, rank leads by importance, suggest optimal actions, and automate repetitive tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens sales cycles, and boosts success rates by providing real-time insights and facilitating guided selling. The platform encompasses comprehensive workflows, including managing accounts and contacts, monitoring the sales pipeline, generating quotes, and fostering collaboration. Equipped with integrated analytics and no-code features, teams can swiftly adjust processes and scale their operations, ensuring a streamlined, data-informed, and client-focused sales experience.

Sales Acceleration

CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management

Sales Analytics

Creatio Sales is an innovative AI-driven CRM solution designed for sales automation, leveraging Creatio's no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales process, from lead generation and opportunity management to forecasting and closing deals, all within a cohesive system. At its foundation are AI-powered agents that scrutinize customer information, prioritize leads, suggest optimal next steps, and streamline routine tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates through actionable insights and guided selling techniques. The platform facilitates comprehensive workflows, encompassing account and contact management, pipeline monitoring, quoting, and collaboration. With integrated analytics and no-code capabilities, teams can swiftly modify processes and expand operations, ensuring efficient, data-informed, and customer-focused sales interactions.

Collaboration Tools
Dashboards
Forecasting Analytics
Ideal Customer Profile (ICP)
Lead Analytics
Pipeline Management
Predictive Forecasting
Predictive Lead Scoring
Sales Intelligence Reporting

Sales Enablement

Creatio Sales is a cutting-edge AI-driven CRM solution designed for sales automation, utilizing Creatio's unique no-code and intelligent AI framework. This platform empowers businesses to oversee the entire sales process, from lead generation and opportunity management to forecasting and closing deals, all within a cohesive system. Central to Creatio Sales are AI agents that examine customer data, rank leads, suggest optimal actions, and streamline routine tasks throughout the sales pipeline. This functionality enhances team productivity, shortens deal cycles, and boosts win rates through immediate insights and guided selling techniques. The system facilitates comprehensive workflows, encompassing account and contact management, pipeline oversight, quotations, and team collaboration. Equipped with integrated analytics and no-code capabilities, teams can swiftly modify processes and scale their operations, providing efficient, data-informed, and customer-focused sales interactions.

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Creatio Sales is an innovative CRM solution that leverages artificial intelligence for sales automation, built upon Creatio's no-code and intelligent AI framework. It empowers businesses to oversee the entire sales process, from managing leads and opportunities to forecasting and finalizing deals, all within a cohesive system. The foundation of this platform consists of AI-driven agents that evaluate customer information, prioritize opportunities, offer recommendations for optimal next steps, and streamline repetitive tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens deal cycles, and boosts success rates by providing immediate insights and facilitating guided selling. Creatio Sales supports comprehensive workflows, including account and contact management, pipeline visualization, quote generation, and team collaboration. Equipped with advanced analytics and user-friendly no-code features, teams can swiftly modify processes and scale their operations, thereby creating effective, data-informed, and customer-focused sales experiences.

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Creatio Sales is an innovative CRM solution powered by artificial intelligence, specifically designed for sales automation and built upon Creatio's unique no-code and agentic AI framework. This platform empowers businesses to oversee the entire sales process, ranging from managing leads and opportunities to forecasting and closing deals, all within a cohesive system. At the heart of Creatio Sales are intelligent AI agents that scrutinize customer data, prioritize potential leads, suggest optimal next steps, and automate routine tasks throughout the sales pipeline. This functionality enhances team efficiency, shortens deal cycles, and boosts win rates by providing real-time insights and promoting guided selling strategies. The platform facilitates comprehensive workflows, encompassing account and contact oversight, pipeline management, quote generation, and team collaboration. With integrated analytics and no-code features, businesses can swiftly modify workflows and expand their operations, ensuring a streamlined, data-driven, and customer-oriented sales approach.

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Social CRM

Creatio offers an AI-driven CRM platform that leverages a no-code and intelligent AI framework, allowing businesses to effectively manage customer relationships and streamline workflows in marketing, sales, and customer service. This platform provides a comprehensive 360-degree perspective of customers, their interactions, and relevant data all within one cohesive system. Covering the entire customer journey, Creatio facilitates everything from lead acquisition and management of sales pipelines to service delivery and customer retention, all while promoting smooth engagement across multiple channels. Its no-code capabilities empower teams to easily tailor processes, create applications, and modify workflows independently of extensive IT support. Central to the platform are AI agents that scrutinize customer information, suggest optimal next steps, and automate various tasks throughout the customer experience. Coupled with real-time analytics and visual dashboards, Creatio empowers organizations to boost operational efficiency, elevate customer satisfaction, and foster growth through data-driven strategies.

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

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