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Ratings and Reviews 0 Ratings
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ULTATELUltatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
What is Oki-Toki?
Oki-Toki Cloud Contact Center serves as a comprehensive solution tailored for contact centers across various sizes and sectors, ensuring they remain competitive as top-tier leaders. This platform boasts a Low-Code feature that enables rapid deployment of inbound, blended, or outbound projects, facilitating swift operational adjustments. Users can efficiently share agents among different teams, projects, and even companies, enhancing flexibility. It supports the integration of Toll-Free, Local, and Non-Geographic SIP Numbers, ensuring versatile communication options. The system also addresses missed calls through an effective Callback mode, which improves customer engagement. To boost employee performance, it incorporates an automatic motivation system that calculates bonuses and penalties, fostering a competitive environment. Additionally, automated KPI Tracking is integrated with Speech Analytics and Evaluation Sheets, providing insightful performance metrics. Dynamic scripts assist in standardizing responses while automating conversation triggers, enhancing the quality of customer interactions. Through performance analysis, the system evaluates each agent, team, and the overall Contact Center, ensuring continuous improvement. Moreover, the platform offers the flexibility to incorporate additional features such as chats, web-based messaging (WFM), CRM systems, dialers, and voice broadcasts, making it a robust choice for any contact center looking to optimize their operations. As a result, Oki-Toki not only streamlines communication processes but also enhances overall efficiency and effectiveness.
What is ArchAgent PowerDialer?
Prospecting is recognized as one of the most lucrative business activities available, but it also comes with considerable challenges. The task can become tedious and prone to errors, resulting in wasted efforts on wrong numbers and the irritation of numerous unanswered calls. Fortunately, the Arch PowerDialer provides an effective solution to these issues. Specifically designed to improve productivity, the PowerDialer can enhance your contact rate by an astounding 400%. Learning to use the PowerDialer is straightforward and can be achieved in just five minutes. It works on any Mac, PC, tablet, and phone, ensuring versatility in its application. Furthermore, the PowerDialer integrates smoothly by automatically transferring contact information, lead and post-call notes, reminders, and callbacks into the lead portal or designated third-party CRMs, which saves you a significant amount of time. You can easily upload different lists, such as expired listings (withdrawn/canceled), for sale by owner, for rent by owner, neighborhood updates (just listed/just sold), pre-foreclosure leads, or your personalized call lists, all of which are dynamically managed through our web portal. No specialized devices are required, making it an option that anyone with basic technology can utilize. This accessibility allows a wider range of individuals to engage in effective prospecting without the burden of complicated setups.
Integrations Supported
Asterix
Bitrix24
Discord
Dropbox
Drupal
Facebook
Facebook Messenger
FreeSWITCH
Joomla!
MightyCall
Integrations Supported
Asterix
Bitrix24
Discord
Dropbox
Drupal
Facebook
Facebook Messenger
FreeSWITCH
Joomla!
MightyCall
API Availability
Has API
API Availability
Has API
Pricing Information
$30/user/month
Free Trial Offered?
Free Version
Pricing Information
$79 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Oki-Toki
Date Founded
2015
Company Location
United Kingdom
Company Website
www.oki-toki.cloud/
Company Facts
Organization Name
ArchAgent
Date Founded
1992
Company Location
United States
Company Website
www.archagent.com/powerdialer/
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Categories and Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management