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Ratings and Reviews 94 Ratings
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What is Omago?
Omago operates as a 24/7 AI customer service assistant tailored for small businesses in Hong Kong and beyond. It adeptly manages customer queries on your website and WhatsApp in multiple languages, including Cantonese, English, and Mandarin, leveraging your business data to identify potential leads and arrange appointments without any need for coding expertise.
Numerous businesses allocate substantial resources to draw customers to their online platforms, yet they often miss out on potential sales after hours due to insufficient responsiveness. Omago fills this void by delivering responses similar to those from your best employee, ensuring availability around the clock and in the customer's preferred language.
The installation process is user-friendly and doesn't necessitate coding skills; just link your website, train the AI with key business details, and you'll be operational within minutes. With transparent pricing options, including a no-cost tier for initial users, Omago lets businesses explore its features without risk by simply entering their website URL and asking their own questions. This approach guarantees that businesses can assess the service's efficiency before committing financially, providing peace of mind and confidence in their decision-making. As a result, Omago not only enhances customer engagement but also improves overall sales potential.
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Additionally, Lime Connect offers a robust website messenger that seamlessly integrates with company websites. This live chat functionality allows customers the flexibility to engage in conversations immediately or pick up where they left off later, mimicking the experience of popular messaging applications.
For more intricate questions or product demonstrations, Lime Connect enables agents to effortlessly transition from a chat to a video call through a single click, facilitating screen sharing and enhancing the interaction. This capability allows businesses to personally assist website visitors throughout their purchasing journey, thereby reinforcing customer loyalty.
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Media
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Integrations Supported
BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Capsule
Cloudflare
Dropbox
Facebook Messenger
Freshdesk
GitHub
Integrations Supported
BigCommerce
Borlabs Cookie
Box
Campaign Monitor
Capsule
Cloudflare
Dropbox
Facebook Messenger
Freshdesk
GitHub
API Availability
Has API
API Availability
Has API
Pricing Information
$49/month
Free Trial Offered?
Free Version
Pricing Information
$87.00 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Omago
Date Founded
2026
Company Location
Hong Kong
Company Website
omago.ai
Company Facts
Organization Name
Lime Connect (formerly Userlike)
Date Founded
2011
Company Location
Germany
Company Website
connect.lime-technologies.com/en/
Categories and Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Lead Capture
Business Card / Badge Scanning
Dashboard
Data Extraction
Lead Distribution
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Online Forms
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Lead Nurturing
A/B Testing
Campaign Management
Drip Campaigns
Lead Capture
Lead Notifications
Lead Scoring
Lead Segmentation
Performance Metrics
Personalization
Pipeline Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking