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What is Omega EDI?

We have partnered with a diverse range of auto glass businesses, from emerging startups to established corporations, to develop cutting-edge software tailored to enhance your operations and drive your success. Understanding the essential requirements for reliable invoicing, smooth payment processing, and effective customer record management, our solution is built on a robust cloud platform that is easily accessible from any modern web browser. With Omega's sophisticated quoting system, you can swiftly modify your pricing based on the current costs of parts, keeping you competitive in a dynamic market. Our all-encompassing approach enables customers to obtain quotes, arrange services, and monitor technician arrivals without the hassle of phone calls. Furthermore, you can streamline your engagement with potential clients by automating follow-up communications, sending out appointment reminders, conducting customer surveys, and more via SMS and email, which significantly boosts customer interaction and satisfaction. This comprehensive solution is designed to enhance operational efficiency while delivering an outstanding experience for both your staff and your customers, ensuring that your business thrives in a competitive landscape. The combination of advanced technology and user-friendly features positions you to not only meet but exceed client expectations, paving the way for future growth and innovation.

What is GlassTrax?

Experience rapid sales order processing with GlassTrax, which has dramatically improved order entry efficiency for users. You can annotate orders with comments and notes, integrate processes and fabrication work for accurate customer pricing, and select shapes from an extensive library within your optimization software. Orders can be effortlessly transmitted to your optimization software, with features that allow you to attach files to specific order lines or the entire batch, while also facilitating the easy emailing, faxing, or printing of sales orders, confirmations, and invoices directly to your clients. Are you aware of the status of each pending order on your production floor? GlassTrax will revolutionize your understanding of warehouse operations, offering insights into the amount of glass processed over various periods, including daily, weekly, monthly, or yearly. You will receive real-time updates on order status and improve productivity by establishing capacity limits to better plan your production schedules. This all-encompassing strategy not only keeps you organized and responsive to customer demands but also leads to enhanced service quality and customer satisfaction. With such powerful tools at your disposal, you'll find it easier than ever to manage your workflow and meet client expectations.

Media

Media

Integrations Supported

Authorize.Net
CARFAX
Chartio
MySQL
QuickBooks Enterprise
QuickBooks Online
Smart Glazier
Stripe
TaxJar

Integrations Supported

Authorize.Net
CARFAX
Chartio
MySQL
QuickBooks Enterprise
QuickBooks Online
Smart Glazier
Stripe
TaxJar

API Availability

Has API

API Availability

Has API

Pricing Information

$9.95 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omega EDI

Company Location

United States

Company Website

www.omegaedi.com

Company Facts

Organization Name

GlassTrax

Company Website

glassfabricationsoftware.com

Categories and Features

Categories and Features

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