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What is Omneo?

Customer loyalty functions similarly to compound interest within the retail industry. Omneo provides customers with powerful tools that enable them to engage in the sharing and management of essential zero-party data, which is crucial for modern services while ensuring a smooth transition for future interactions. Furthermore, Omneo equips your team with valuable insights and resources necessary for delivering personalized service, thereby making both current and future customer experiences highly relevant and rewarding. The platform also grants retail brand teams access to cutting-edge technology, professional advice, and extensive support, all aimed at significantly boosting customer engagement, loyalty, and advocacy. By fostering innovative interactions, Omneo not only encourages discovery but also rewards outstanding employee performance. Tailored specifically for retailers, Omneo facilitates the private collection, management, and exchange of zero-party data between businesses and customers. This capability empowers your team to design engaging, convenient, and meaningful services and experiences, ultimately captivating customers and fostering long-lasting loyalty. In an ever-changing market, harnessing such tools can distinctly differentiate your brand and create strong, enduring relationships with customers, fostering a community that thrives on mutual benefit and engagement.

What is Kreative Hive 360?

Kreative Hive introduces a groundbreaking CRM solution tailored specifically for the retail industry, revolutionizing the way businesses engage with their customers. This adaptable platform incorporates vital customer relationship management tools, enabling retailers to manage and enhance their customer interactions effectively. Its design focuses on streamlining operations, helping to monitor customer preferences and fine-tune marketing strategies. Featuring intuitive functionalities such as sales tracking, personalized communication, and detailed analytics, retailers gain essential insights that drive sales growth and foster lasting customer loyalty. The platform’s easy-to-navigate interface ensures seamless adoption, making it an indispensable asset for retailers looking to elevate their customer experience and stay ahead in today’s competitive landscape. Furthermore, with ongoing updates and dedicated support from Kreative Hive, retailers are well-equipped to respond to shifting market trends and evolving customer requirements, thereby solidifying their market position. This ensures that businesses are not only reactive but proactive in their strategies.

Media

Media

No images available

Integrations Supported

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk

Integrations Supported

Adobe Analytics
BigCommerce
NetSuite
Retail Express
Salesforce
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omneo

Date Founded

2010

Company Location

Australia

Company Website

omneo.io

Company Facts

Organization Name

Kreative Hive

Date Founded

2023

Company Location

Canada

Company Website

kreativehive.ca

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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