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What is Omni Retailer?

Our Omni Retailer platform, tailored for Retail Cloud, ensures a seamless experience for customers, sales representatives, retail outlets, and multiple fulfillment centers. We are dedicated to cultivating expertise and setting standards for the worldwide retail industry. This path has been influenced by the collaboration of varied viewpoints. As we collaborated, we saw our collective aspirations come to life. The determination to advance stems from our combined strength and the support we provide to each other, driving us toward a more promising future. Together, we are not only building a platform but also fostering a community that thrives on innovation and shared success.

What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

Media

Media

Integrations Supported

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

TechnoLabs

Company Location

India

Company Website

www.technolabssoftware.com

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics
eCommerce

Categories and Features

Clienteling

Not specified

Retail Management

Not specified

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