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What is OmniCare?

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCareâ„¢ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCareâ„¢, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.

What is BILLmanager?

BILLmanager simplifies the entire workflow of service provisioning, hosting sales, and the creation of both private and public cloud infrastructures, delivering an all-encompassing business automation solution specifically designed for cloud, service, and hosting providers, addressing everything from online orders to technical assistance. It functions on a unified portal concept, overseeing the complete lifecycle of IT resources, which encompasses ordering, status tracking, cost management, and the assignment of ownership according to divisions or projects. A variety of billing models are offered, such as pay-as-you-go, allocation pools, and both prepaid and postpaid options, and it integrates seamlessly with over 30 payment gateways, facilitating smooth automatic transactions. The self-service client portal allows users to order services, manage their resources, access financial documents, and interact with support, which significantly reduces the operational demands placed on providers. Additionally, the integrated business intelligence system offers immediate access to dashboards and reports that promote analysis of resource usage, revenue generation, and expenses, supporting informed, data-driven choices. Moreover, BILLmanager includes connections to virtualization platforms, dedicated server management tools, hosting control panels, domain registrars, and SSL certification authorities through an API-first architecture, ensuring that users are not locked into a single vendor, which enhances flexibility and adaptability. In this way, BILLmanager not only streamlines processes but also empowers providers to improve their operational efficiency and elevate their service delivery. Ultimately, the comprehensive functionality of this suite positions providers to stay competitive in a rapidly evolving market.

Media

Media

No images available

Integrations Supported

Optimum

Integrations Supported

Optimum

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

50€/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sigma Software Solutions

Date Founded

2002

Company Location

Canada

Company Website

www.sigma-software.ca

Company Facts

Organization Name

ISPsystem

Date Founded

2004

Company Location

Cyprus

Company Website

www.ispsystem.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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