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What is OmniCare?

Sigma Software's OmniCareTM Real-time, Online Convergent (Multi-Play) Billing solution removes barriers to delivering sophisticated real-time convergent experiences, providing an extensive array of core real-time products that aim to increase subscriber acquisition, enhance revenue streams, and improve overall profitability. Understanding the critical importance of accurate charging and billing in shaping the Quality of Experience (QoE) for Communication Services Providers (CSPs), Sigma Software developed OmniCareâ„¢ to enable effortless management across various services, networks, and subscriber categories. This cutting-edge solution achieves true convergence through a unified billing platform that adeptly handles prepaid transactions, real-time charging, and numerous services, including wireless (4G, LTE, VoLTE), cable, broadband, satellite, data, voice, and SMS. Furthermore, it supports postpaid clients by providing sophisticated functionalities such as detailed customer hierarchies, CDR re-rating, volume discounts, customizable reporting, roaming fees, and interconnect billing, ensuring that all customer needs are thoroughly addressed. Consequently, CSPs are empowered to boost their operational efficiency while also elevating customer satisfaction levels significantly. With OmniCareâ„¢, businesses can adapt to the evolving market demands and maintain a competitive edge in the telecommunications industry.

What is Dynamic SIM Allocation?

Evolving Systems has unveiled a revolutionary standard for activating SIM cards, referred to as the Dynamic SIM Allocation (DSA) solution, which can be utilized either as a Software as a Service (SaaS) model or implemented on-site, enabling wireless carriers to reap the benefits of point-of-sale provisioning without the expenses tied to retailer or subscriber self-service frameworks. This cutting-edge solution allows for the activation of SIM cards immediately when a phone is powered on, ensuring that the only interactions subscribers have with their wireless provider occur through their own devices. By utilizing DSA, operators gain the ability to promote any product across various channels, creating exceptional opportunities for personalization right at the point of initial use, while also improving customer engagement and reducing churn rates. Additionally, this innovative strategy not only optimizes resource use but also leads to significant cost reductions across the entire network and supply chain, thereby fostering enhanced operational efficiency. The implementation of DSA marks a pivotal change in the way wireless operators connect with their customers and manage their resources, paving the way for a more streamlined future in telecommunications. As this technology continues to evolve, it will likely play a crucial role in shaping customer experiences in the wireless industry.

Media

Media

Integrations Supported

BleuPage
Cloud Gateway
Optimum

Integrations Supported

BleuPage
Cloud Gateway
Optimum

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sigma Software Solutions

Date Founded

2002

Company Location

Canada

Company Website

www.sigma-software.ca

Company Facts

Organization Name

Evolving Systems

Date Founded

1985

Company Website

www.evolving.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Catalog Management

Catalog Creation
Content Library
Content Management
Cross Selling Functionality
Custom Product Attributes
Customizable Catalogs
Desktop Publishing
Pricing Management
Product Comparison
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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