Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Titan Reviews & Ratings
    376 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Pipedrive Reviews & Ratings
    10,300 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    866 Ratings
    Company Website
  • Pipeliner CRM Reviews & Ratings
    750 Ratings
    Company Website
  • Tremendous Reviews & Ratings
    1,795 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Extole Reviews & Ratings
    70 Ratings
    Company Website
  • Plauti Reviews & Ratings
    122 Ratings
    Company Website
  • Eurekos Reviews & Ratings
    78 Ratings
    Company Website

What is OmniGenX.Ai?

OmniGenX.Ai is a comprehensive AI-driven customer engagement platform that integrates deeply with Salesforce, enabling businesses to unify communications across WhatsApp, social media, websites, and email within a single interface. It streamlines the sales pipeline by automating critical processes such as follow-ups, campaign execution, appointment scheduling, and document sharing—including invoices and contracts—via WhatsApp Business API integration. The platform captures and qualifies leads through intelligent web chatbots, handles customer inquiries instantly with 24/7 support, and routes complex queries to live agents for seamless escalation. OmniGenX.Ai features a powerful 360° super admin dashboard that provides end-to-end visibility of customer interactions, real-time agent performance analytics, and detailed reporting to drive informed decision-making. Its no-code setup and pre-built automation models empower teams to build sophisticated workflows easily, enhancing productivity and customer experience. The platform supports personalized bulk messaging campaigns and Outlook calendar synchronization for streamlined appointment management. Built as a 100% Salesforce-native solution, OmniGenX.Ai harnesses AWS SageMaker AI to deliver secure, predictive insights and ensure robust access control and data protection. OmniGenX.Ai serves a wide range of industries including real estate, pharma, financial services, e-commerce, and IT, adapting effortlessly to specific business workflows and compliance needs. Flexible monthly subscription pricing with no hidden fees, combined with reliable 24/7 customer support, guarantees continuous, scalable operations. Ultimately, OmniGenX.Ai empowers businesses to engage smarter, convert faster, and provide superior customer experiences all within Salesforce.

What is Omni?

By integrating both elements, you achieve a superior analytics experience that enhances decision-making across your organization. With a robust model accessible to all, discovering and disseminating key metrics becomes a streamlined process. Setting up Omni is quick, taking only a few minutes, and it begins learning from each interaction, continually improving its performance over time. Our cutting-edge business intelligence solution automatically constructs a model based on your queries and generates metrics that can be easily shared. The intuitive user interface ensures that individuals at any skill level can effortlessly access, investigate, share, and collaborate with the necessary data. Furthermore, Omni allows for the application of specific queries directly to the data model, thereby expanding and enriching your shareable insights. Ultimately, Omni transforms business intelligence from dynamic data exploration into a structured framework that promotes both efficient and precise data utilization, fostering a culture of data-driven decision-making. As a result, organizations can leverage their data more effectively to drive growth and innovation.

Media

No images available

Media

Integrations Supported

Alibaba Cloud Model Studio
DataPostie
Salesforce
WhatsApp
nao

Integrations Supported

Alibaba Cloud Model Studio
DataPostie
Salesforce
WhatsApp
nao

API Availability

Has API

API Availability

Has API

Pricing Information

$10
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Texve

Date Founded

2023

Company Location

United States

Company Website

texve.com

Company Facts

Organization Name

Omni

Date Founded

2022

Company Location

United States

Company Website

omni.co

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Popular Alternatives

Popular Alternatives