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What is Omnia360?

Omnia360 provides a cutting-edge solution for customer care and billing, featuring advanced multi-threaded billing engines that support multi-cycle billing capabilities. Our all-encompassing billing and CRM software includes batch treatment processing tools, along with customizable bill messaging options and triggers for enhanced communication. With our online billing platform, users can leverage flexible product modeling to implement intricate pricing strategies for different packages, promotions, and contracts. Enjoy the ability to configure a variety of plans, including flat rate, block, tiered, account, multi-service, and location-specific rating systems. Our customer billing software not only automates billing processes to improve efficiency but also streamlines operations significantly. Additionally, the batch treatment tools designed for handling late fees, notifications, non-payment suspensions, disconnections, and write-offs provide a considerable enhancement to overall productivity. By employing these integrated features, businesses stand to refine their billing practices and elevate customer satisfaction levels, ultimately leading to a more effective operational framework. Investing in Omnia360 can transform your billing experience into a seamless and efficient process.

What is NEON?

Neon Soft serves as an advanced billing solution specifically designed for telecom operators, VoIP service providers, and resellers both in the UK and around the globe. Its purpose is to simplify complex billing processes, featuring powerful tools such as multi-tier reseller billing, CDR rating and re-rating, instant reporting capabilities, CRM integration, and automated invoicing. With flexible billing options for both retail and wholesale markets, Neon Soft allows service providers to effectively oversee their customers, pricing structures, and service usage. The software's cloud-based framework ensures secure, scalable functionality while significantly reducing manual tasks. From expertly handling pricing to offering real-time monitoring, Neon Soft provides businesses with vital resources to improve revenue streams, maintain compliance with regulations, and enhance overall customer satisfaction. This platform caters to both established telecom giants and up-and-coming providers, as it easily adapts to diverse operational demands for effective and innovative billing practices. Furthermore, Neon Soft not only addresses existing challenges but also strategically positions its users for sustainable growth in a rapidly changing telecommunications landscape. By embracing future-oriented features, it helps companies stay competitive and responsive to market shifts.

Media

Media

No images available

Integrations Supported

Atlas

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

CHR Solutions

Date Founded

1937

Company Location

United States

Company Website

www.chrsolutions.com/customer-care-and-billing/

Company Facts

Organization Name

NEON Soft

Date Founded

2015

Company Website

www.neon-soft.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Customizable Billing
Self Service Portal
Service Order System

OSS/BSS

Not specified

Telecom Billing

Not specified

Categories and Features

Telecom Billing

Not specified

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