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What is OnCall IQ?

Smart management of on-call scheduling for service teams can greatly enhance operational efficiency. By automating the creation of your on-call roster, you can ensure that team members receive timely notifications at both the start and end of their shifts. This seamless process, combined with effective call routing and documentation, ensures that potential customers have a positive first impression of your business, which can translate into greater opportunities for growth. Furthermore, a shared voicemail system allows crucial customer messages to be easily accessible to you and your team, improving collective awareness of each engagement. This organized strategy not only accelerates response times but also cultivates a more unified team dynamic, thereby promoting better collaboration and communication within the group. Ultimately, embracing intelligent coordination transforms the way service groups operate, enhancing both customer satisfaction and team efficiency.

What is Amion?

Eliminate the stress associated with organizing time off, crafting schedules, exchanging shifts, and reaching out to staff for healthcare professionals, including residents and attendings. By consolidating an entire hospital's operations into a cohesive on-call list, you can effectively manage paging, accommodate unexpected changes, and utilize various additional features! Imagine a scenario where scheduling becomes a pleasant task, your facility’s on-call list refreshes automatically, and everyone from operators to colleagues can effortlessly connect with the appropriate provider. AMiON revitalizes the scheduling experience, making it not only efficient but also enjoyable! With the help of templates, established patterns, staffing protocols, and an automated scheduling tool, designing and adjusting schedules turns into a simple task. A few clicks are all it takes to publish schedules on Amion.com, allowing staff to view their assignments, send pages, exchange secure messages, synchronize their work schedules with personal calendars, submit specific requests, and easily swap shifts online. Additionally, switchboard staff can promptly execute last-minute modifications to keep schedules up to date! The AMiON mobile application discreetly notifies you whenever a work-related message is received, ensuring you stay connected at all times. This seamless technological integration enhances communication and cultivates a more organized and productive work setting, ultimately improving the overall efficiency of healthcare operations. Embrace the future of scheduling and experience the transformation it brings to your daily workflows!

Media

Media

Integrations Supported

Cloudflare
RingRx

Integrations Supported

Cloudflare
RingRx

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OnCall IQ

Date Founded

2019

Company Location

United States

Company Website

oncalliq.com

Company Facts

Organization Name

Amion

Date Founded

1999

Company Website

www.spiralsoftware.com

Categories and Features

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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