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What is OnSync?

OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync serves as an AI-powered team inbox that supports businesses in overseeing, automating, and enhancing customer engagement across various platforms including WhatsApp, Instagram, Facebook Messenger, and Telegram, all managed from one cutting-edge dashboard. In the modern landscape, companies communicate with customers through numerous channels. OnSync merges all interactions into a cohesive inbox, ensuring that your team never misses a message, avoids repetitive replies, and fully leverages sales opportunities. No matter if you run an e-commerce store, a healthcare facility, an agency, or a service-based organization, OnSync turns routine customer communications into a structured, quantifiable, and scalable system for sales and support, leading to improved efficiency and productivity. Moreover, this innovative solution allows teams to deliver prompt responses, which significantly boosts customer satisfaction and fosters loyalty. Ultimately, OnSync helps businesses thrive in a competitive environment by streamlining communication and enhancing customer relationships.

What is Colibly?

Colibly is a cloud-based CRM solution designed specifically for businesses that manage sales and customer service interactions across multiple messaging platforms. It effectively merges various channels, including WhatsApp, Instagram, Messenger, Telegram, and website chat, into a single team inbox, offering features such as a sales funnel, customizable stages, calendar scheduling, task management, automation tools, sequences, macros, and quick response templates. Among its AI functionalities are bots that respond using business data and an assistant that suggests replies, summarizes conversations, rewrites messages, and transcribes discussions for ease of use. Users who subscribe to higher-tier plans gain access to additional features like WhatsApp broadcast capabilities, customer satisfaction surveys, lead qualification and recovery tools, Meta Ads conversion tracking, and WhatsApp calling functionalities. Moreover, the platform accommodates advanced users with a REST API and webhooks under premium subscriptions. Subscription costs are determined per team member, allowing teams to mix and match different plans, while WhatsApp messaging incurs separate charges. Colibly also offers a 14-day free trial of its Pro version for up to three users without the requirement of credit card details, making it a compelling choice for businesses looking to test its extensive offerings without any financial commitment. This trial period allows potential users to fully explore the capabilities of Colibly before making a decision.

Media

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Media

No images available

Integrations Supported

Facebook Messenger
Instagram
Telegram
WhatsApp

Integrations Supported

Facebook Messenger
Instagram
Telegram
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

OnSync

Date Founded

2024

Company Location

United States

Company Website

onsync.co

Company Facts

Organization Name

Colibly

Company Location

Mexico

Company Website

colibly.com

Categories and Features

AI Sales Tools

Not specified

Categories and Features

AI CRM

Not specified

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