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What is OnSync?

OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync serves as an AI-powered team inbox that supports businesses in overseeing, automating, and enhancing customer engagement across various platforms including WhatsApp, Instagram, Facebook Messenger, and Telegram, all managed from one cutting-edge dashboard. In the modern landscape, companies communicate with customers through numerous channels. OnSync merges all interactions into a cohesive inbox, ensuring that your team never misses a message, avoids repetitive replies, and fully leverages sales opportunities. No matter if you run an e-commerce store, a healthcare facility, an agency, or a service-based organization, OnSync turns routine customer communications into a structured, quantifiable, and scalable system for sales and support, leading to improved efficiency and productivity. Moreover, this innovative solution allows teams to deliver prompt responses, which significantly boosts customer satisfaction and fosters loyalty. Ultimately, OnSync helps businesses thrive in a competitive environment by streamlining communication and enhancing customer relationships.

What is Inboxi?

Inboxi serves as an AI-driven customer messaging platform that integrates communications from various channels such as WhatsApp, Instagram, Messenger, Telegram, TikTok, email, and website chat into a unified team inbox. This platform allows AI agents to generate responses using information from a business’s website, pertinent documents, FAQs, and product catalogs, and it supports multilingual communication, offering capabilities like order creation, payment link sharing, abandoned cart recovery, appointment scheduling, and shipment tracking. Teams can manage conversations by assigning them, adding contextual notes, overseeing contacts and campaigns, and escalating discussions to human agents when the situation calls for it. Moreover, Inboxi includes integrations for e-commerce and payment processing, detailed analytics, webhooks, and an API, as well as a mobile app for managing discussions while on the move. Designed for a wide range of businesses engaged in sales and customer service through messaging platforms, it caters to sectors such as online retail, dining, healthcare, real estate, beauty, education, travel, and deliveries. The extensive features of Inboxi empower teams to significantly enhance customer engagement while optimizing their operational processes seamlessly, making it an invaluable resource in the modern marketplace.

Media

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Media

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Integrations Supported

Instagram
Telegram
WhatsApp
Facebook Messenger

Integrations Supported

Instagram
Telegram
WhatsApp
Salla
Shopify
Slack
Stripe
TikTok

API Availability

API Availability

Pricing Information

$29/month
Free Trial Offered?

Pricing Information

$49/month
Starter is $49 per month in USD. Annual billing costs 10 monthly payments ($490/year). The free trial lasts 7 days and includes 100 AI credits; Meta bills WhatsApp messaging separately.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
iPhone

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

OnSync

Date Founded

2024

Company Location

United States

Company Website

onsync.co

Company Facts

Organization Name

IN General Digital Solutions LLC

Date Founded

2026

Company Location

United States

Company Website

inboxi.app

Categories and Features

AI Sales Tools

Not specified

Categories and Features

AI Customer Service

Not specified

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