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What is One Mortgage System (OMS)?

The One Mortgage System (OMS) is an all-encompassing cloud-based customer relationship management and mortgage processing platform developed specifically for the UK mortgage and protection industry by intermediaries, designed to enhance, automate, and centralize the client journey from the initial inquiry through to application submission and monitoring, effectively removing the need to re-enter information across various systems and saving intermediaries significant time on each case. This system provides a streamlined, customizable interface that securely manages client and application data in the cloud, incorporating features like encrypted document uploads, automated processes, and integrated sourcing capabilities that empower brokers to swiftly generate ESIS documentation, conduct credit checks, obtain up-to-date lender criteria, and assess protection products without the inconvenience of toggling between multiple applications. Furthermore, OMS includes strong integrations with a wide range of third-party services, such as sourcing, valuation, criteria, and credit bureaus, which allows brokers and lenders to receive prompt updates, notifications of decisions-in-principle, and maintain smooth communication. By facilitating greater collaboration among all stakeholders, OMS not only enhances operational efficiency but also significantly improves the overall client experience throughout the mortgage journey. As a result of its innovative offerings, the platform is indispensable for brokers aiming to elevate their performance in a competitive landscape, while also paving the way for future advancements in mortgage processing technology.

What is Capita?

Revolutionizing the mortgage experience through a versatile platform focused on customer satisfaction is imperative. For countless people navigating the mortgage application and renewal processes, these stages can often be protracted, frustrating, and riddled with doubt. As a result, lenders encounter the challenge of meeting client expectations while also complying with regulatory requirements in a financially sustainable way; they strive to provide tailored services that encourage brand loyalty while keeping costs in check to promote business growth. The adoption of digital tools and automation offers a viable solution, which is at the heart of our leading mortgage origination and processing platform. With a keen focus on user experience and a customer-first mentality, our technology exemplifies our profound digital knowledge and commitment to making home financing easier, aligning it with the convenience of contemporary consumer interactions. Our platform effectively supports more than 20 Tier 1 lenders and challenger banks, streamlining the entire application tracking and processing procedure for front office teams, intermediaries, and clients, ultimately improving the mortgage journey. This groundbreaking strategy not only enhances operational efficiency but also cultivates deeper connections between lenders and their customers, fostering a more trusted lending environment. Ultimately, our goal is to transform the way mortgages are perceived and experienced by all stakeholders involved.

Media

Media

Integrations Supported

AlphaTrust e-Sign
Creditsafe
Dashly
Docusign
Experian Connect
GoCardless
Google Maps
Hometrack
HubSpot CRM
Microsoft Outlook
Mortgage Industry Data Exchange (MIDEX)
Nationwide Compliant
Nivo
Onfido
SendGrid
Tandem
TrueLayer
Twilio
econveyance
iPipeline CRM for Distributors

Integrations Supported

AlphaTrust e-Sign
Creditsafe
Dashly
Docusign
Experian Connect
GoCardless
Google Maps
Hometrack
HubSpot CRM
Microsoft Outlook
Mortgage Industry Data Exchange (MIDEX)
Nationwide Compliant
Nivo
Onfido
SendGrid
Tandem
TrueLayer
Twilio
econveyance
iPipeline CRM for Distributors

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

One Mortgage System

Date Founded

2017

Company Location

United Kingdom

Company Website

onemortgage.co.uk

Company Facts

Organization Name

Capita

Company Location

United Kingdom

Company Website

www.capita.com/expertise/software/finance-and-payment-software/mortgage-software-services

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Categories and Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

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