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What is OneTouch Health?

OneTouch Health is a comprehensive cloud-based care management software solution that equips care organizations with an integrated digital platform to efficiently manage and coordinate all aspects of care delivery and operational functions, thereby allowing teams to reduce administrative burdens, improve compliance, and spend more time engaging with clients; this platform boasts advanced scheduling and staffing features with real-time updates, skill-based assignment capabilities, customizable digital care plans that sync in real-time, medication management with eMAR tracking, and a centralized repository of client records accessible via web and mobile interfaces. Furthermore, it offers robust workforce management tools that cover HR documentation, training and eLearning management, payroll processing, invoicing, and compliance oversight, all of which are enhanced by audit-ready reporting and alerts that strengthen governance and facilitate adherence to regulatory standards across various services. OneTouch is adaptable enough to cater to a variety of care settings, including domiciliary and supported living, residential aged care, and day services, enabling organizations to effectively customize their care strategies. Ultimately, the platform aims to optimize operational efficiency while elevating the standard of care delivered to clients, ensuring that organizations can respond dynamically to the needs of those they serve. By leveraging this innovative technology, care providers can significantly enhance their overall service delivery and improve client satisfaction.

What is OneTouch Claims Processing Software?

OneTouch is a convenient application designed to help users swiftly send claims or statements to Apex, navigate the Apex website, and check previously submitted claims directly from their desktop. To ensure OneTouch operates effectively, users need to register with Apex EDI and create a username and password. Once these credentials are established, users can customize OneTouch to fully utilize its extensive features. The Search function within OneTouch allows users to effortlessly find their submitted claim and statement files to Apex, providing easy access to essential information from their desktop. Users can search for specific patient names, subscriber IDs, and various other criteria within this feature. After the search is initiated by clicking the search button, users are seamlessly logged into their Apex webpage to review the results. To kick off the search, users should choose their preferred search criteria from a dropdown menu symbolized by a magnifying glass. This efficient method not only conserves time but also significantly improves the user experience when handling claims and statements, making OneTouch an indispensable tool for managing healthcare documentation. Additionally, the intuitive design of OneTouch encourages users to explore its additional functionalities, further enhancing their workflow.

Media

Media

Integrations Supported

DentiMax
OpenPM

Integrations Supported

DentiMax
OpenPM

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OneTouch Health

Date Founded

2014

Company Location

Ireland

Company Website

www.onetouchhealth.net

Company Facts

Organization Name

Apex EDI

Date Founded

1995

Company Location

United States

Company Website

onetouch.apexedi.com/UserGuide/OneTouchUserGuide.htm

Categories and Features

Home Care

Billing & Invoicing
Care Plan Management
Caregiver Management
Client Management
Field Communication
Insurance Management
Payroll Management
Scheduling
Visit Verification

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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