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What is Oneserve?

With demand surpassing supply, numerous organizations are struggling to fill skilled trades positions. Consequently, these companies must explore alternative strategies to enhance the efficiency of their current workforce. Clients utilizing our field service management software typically observe productivity boosts ranging from 25% to 60%. To assist you in evaluating how Oneserve can elevate your team's performance, we have developed a Resource Calculator. This software serves as an essential tool for swiftly connecting and organizing remote teams in a streamlined manner. Oneserve's service software stands out as a frontrunner in the market, enabling real-time sharing, updating, monitoring, and tracking of knowledge and information. This capability enhances business operations and significantly improves the customer experience. Additionally, our mobile application is tailored for employees who are frequently on the go, allowing them to efficiently manage their schedules and workloads, ultimately resulting in outstanding customer service. By adopting such innovative tools, organizations can not only cope with the current labor challenges but also pave the way for future growth and success.

What is KSAVI Workforce?

Ksavi Workforce offers a field service management system that significantly improves employee productivity, lowers operational costs, and increases profitability for businesses delivering on-site services. Our innovative software ensures seamless communication between the service center and field personnel, leading to a notable rise in the number of jobs completed each day. By effectively optimizing job scheduling alongside mobile asset management, we not only enhance customer satisfaction but also uphold a positive reputation for your company. Furthermore, we reduce the time spent in the field while enabling real-time documentation of task completion. Accessing inventory assets on-site becomes effortless, allowing you to obtain essential documentation and customer histories online. Our platform also supports the generation of inventory requests during field operations, gathers important customer insights, and keeps you organized with appointments to meet your obligations. Always ensure that your customers are served by fully qualified and equipped employees, while efficiently managing service requests with SLA support to guarantee high-quality service. This holistic approach not only streamlines your operations but also strengthens your relationships with clients, paving the way for long-term success. Ultimately, by leveraging our system, organizations can achieve a competitive edge in their market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$1 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Oneserve

Date Founded

2010

Company Location

United Kingdom

Company Website

www.oneserve.co.uk

Company Facts

Organization Name

Softelnet

Date Founded

2001

Company Location

Poland

Company Website

ksaviworkforce.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Equipment Maintenance

Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Maintenance Management

Asset Tracking
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Scheduling
Time & Attendance
Variable Workforce

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

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