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What is Onthen?

Onthen enhances your onboarding process by bringing everything together on a single, branded task page, effectively removing the frustration associated with prolonged email conversations and necessary follow-ups. Embrace a streamlined communication approach and enjoy user-friendly checklists that keep the onboarding stages orderly and timely, allowing participants to complete their tasks effortlessly while you gather all essential information smoothly. This innovative platform features clear and concise to-do lists that delineate roles and deadlines for all parties involved. In addition, it promotes teamwork by offering a collaborative space for both you and your participants to engage and operate cohesively. Furthermore, it guarantees that all information is synchronized with your CRM, significantly boosting efficiency and productivity throughout the onboarding journey. With Onthen, you can focus on cultivating relationships rather than managing tedious administrative tasks.

What is Arrows?

Every customer has distinct goals and needs, making a uniform onboarding experience ineffective. With Arrows, you have the power to tailor, rearrange, and adjust tasks in your onboarding templates to suit each customer's unique situation. This adaptability guarantees that every onboarding journey is personalized and addresses specific requirements. You can easily delegate tasks to both your team and your customer's team, fostering clear accountability for each action item. Instead of continually nudging customers about outstanding tasks, let Arrows handle automated reminders, freeing your team to act as the strategic partner your customers seek. Move away from chaotic spreadsheets and adopt a cohesive internal dashboard that highlights customers with overdue or impending tasks, ensuring everything remains organized and easy to access. If you’re looking to automate the development of onboarding plans for each client or update the CRM upon reaching specific onboarding milestones, Arrows has the solution for you! To ensure everyone stays informed and aligned, a weekly email every Monday provides a summary of the current task status, keeping all stakeholders updated on progress and upcoming steps. This systematic approach fosters active engagement and collaboration throughout the onboarding experience, reinforcing a culture of transparency and teamwork.

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Integrations Supported

Salesforce
Zapier

Integrations Supported

Salesforce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$19/user/month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Onthen Limited

Date Founded

2018

Company Location

United Kingdom

Company Website

onthen.com

Company Facts

Organization Name

Arrows

Date Founded

2018

Company Location

United States

Company Website

arrows.to/features/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Popular Alternatives

Popular Alternatives