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What is Ontouch?

We provide a comprehensive platform tailored to optimize the operations of your cleaning business with impressive efficiency. This system allows for meticulous attendance monitoring of cleaning personnel and ensures the smooth management of on-site cleaning tasks. Furthermore, it supports the effective supervision of security staff, facilitates audits in response to alarm events, and oversees the general security management of a property. Our solution equips organizations that depend on mobile and remote employees with an intuitive, cloud-based tool that boosts productivity, guarantees adherence to regulations, enhances transparency, elevates service quality, and offers a competitive advantage. The OnTouch Team brings extensive expertise from both IT and service industries, understanding that delivering outstanding service is vital for the ongoing success and expansion of any enterprise, beyond mere cost considerations. Continuously evolving to accommodate the changing demands of our clients, we remain dedicated to assisting you in further refining your service delivery to customers. With our innovative tool, you will not only streamline your operational processes but also foster deeper connections with your clientele, ultimately leading to greater satisfaction and loyalty. By prioritizing both efficiency and relationship-building, you can ensure long-term success for your cleaning company.

What is KSAVI Workforce?

Ksavi Workforce offers a field service management system that significantly improves employee productivity, lowers operational costs, and increases profitability for businesses delivering on-site services. Our innovative software ensures seamless communication between the service center and field personnel, leading to a notable rise in the number of jobs completed each day. By effectively optimizing job scheduling alongside mobile asset management, we not only enhance customer satisfaction but also uphold a positive reputation for your company. Furthermore, we reduce the time spent in the field while enabling real-time documentation of task completion. Accessing inventory assets on-site becomes effortless, allowing you to obtain essential documentation and customer histories online. Our platform also supports the generation of inventory requests during field operations, gathers important customer insights, and keeps you organized with appointments to meet your obligations. Always ensure that your customers are served by fully qualified and equipped employees, while efficiently managing service requests with SLA support to guarantee high-quality service. This holistic approach not only streamlines your operations but also strengthens your relationships with clients, paving the way for long-term success. Ultimately, by leveraging our system, organizations can achieve a competitive edge in their market.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

OnTouch

Company Location

South Africa

Company Website

www.ontouch.co.za/

Company Facts

Organization Name

Softelnet

Date Founded

2001

Company Location

Poland

Company Website

ksaviworkforce.com

Categories and Features

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Inventory Management
Mobile Access
Payment Collection in the Field
Scheduling
Service History Tracking
Time Clock
Work Order Management

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