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What is OpenAI Presence?

OpenAI Presence is a deployed enterprise product for putting AI agents to work across customer support, internal operations, voice workflows, and chat-based service experiences. The platform is designed for organizations that need agents to do more than answer simple questions, including resolving issues, using company systems, taking approved actions, and escalating to human teams at the right moment. Each Presence deployment begins with a specific job, such as billing resolution, insurance claims support, employee IT service requests, customer support, or outbound sales. The agent receives only the knowledge and system access required for that workflow, while the company defines policies, permissions, escalation rules, and approval requirements. Presence combines model reasoning with standard operating procedures, guardrails, approved actions, simulations, evaluations, and deployment expertise. Before agents reach users, teams can test them against common requests, edge cases, and higher-risk scenarios to confirm that they follow policy, use tools correctly, reach the right outcome, and escalate when appropriate. After launch, production sessions, escalations, and quality signals help teams understand where the agent is succeeding and where it needs updates. Codex, using the Presence plugin, can investigate those signals and propose improvements for teams to test and approve through controlled rollouts. OpenAI Forward Deployed Engineers and selected systems integrators help enterprises identify workflows, connect knowledge and systems, configure permissions, test behavior, and bring agents into production. Presence currently supports real-time voice and chat agents and is available to eligible enterprise customers through a limited general availability program rather than as a self-serve product.

What is Endeavor?

Endeavor acts as Rotational's innovative platform focused on the creation, evaluation, deployment, and administration of AI agents specifically designed for enhancing business operations. It empowers teams to define tasks, choose suitable models, connect agents with organizational data and applications, evaluate results, and monitor production activities effectively. The platform features robust controls that include access permissions, audit trails, approval workflows, version management, and rollback capabilities; it also offers task-level API endpoints that enhance agent deployment across diverse applications. Targeted at IT leaders, security and risk management professionals, as well as business and operational teams, Endeavor is well-suited for tasks such as document processing, workflow support, and sophisticated operational automation. It seamlessly integrates through data-source connectors, MCP services, and REST APIs, and it accommodates both commercial and open-source AI models. Clients can select between hosted solutions or opt for the open-source version to be deployed within their own Kubernetes environments. Furthermore, Rotational offers implementation services to facilitate smooth incorporation of workflows into production systems, thereby boosting operational efficiency and productivity. By providing a comprehensive suite of features, Endeavor establishes itself as an essential resource for organizations looking to harness the power of AI in their strategic initiatives. Ultimately, its versatility and user-centric design make it a valuable asset in navigating the evolving landscape of business technology.

Media

Media

Integrations Supported

ChatGPT
OpenAI
OpenAI Codex

Integrations Supported

AlloyDB
Apache Cassandra
ClickHouse
Couchbase
Google Cloud Firestore
Google Cloud Spanner
HubSpot CRM
MariaDB
MongoDB
MySQL
Neo4j
PostgreSQL
Redis
SQL Server
Salesforce
Snowflake
Trino

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$149/month
Self-managed open-source edition: $0/month; customers provide hosting, infrastructure, security, monitoring, and maintenance. Managed Launch: $149/month for up to 3 active production workflows. Scale: $499/month for up to 9 workflows. Enterprise pricing is custom. Optional inference usage is billed monthly by token; implementation services are separately priced.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

OpenAI

Date Founded

2015

Company Location

United States

Company Website

openai.com

Company Facts

Organization Name

Rotational

Date Founded

2021

Company Location

United States

Company Website

rotational.ai/

Categories and Features

AI Agent Builders

Not specified

AI Agents

Not specified

AI Voice Agents

Not specified

Categories and Features

AI Agent Builders

Not specified

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