Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Uptime.com Reviews & Ratings
    446 Ratings
    Company Website
  • ManageEngine Log360 Reviews & Ratings
    163 Ratings
    Company Website
  • Source Defense Reviews & Ratings
    7 Ratings
    Company Website
  • Jotform Reviews & Ratings
    8,081 Ratings
    Company Website
  • NeuBird Reviews & Ratings
    2 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    139 Ratings
    Company Website
  • DriveStrike Reviews & Ratings
    24 Ratings
    Company Website
  • AlisQI Reviews & Ratings
    92 Ratings
    Company Website
  • ThinkAutomation Reviews & Ratings
    15 Ratings
    Company Website
  • Freshservice Reviews & Ratings
    2,017 Ratings
    Company Website

What is OpenCMS?

Our support services provide a straightforward avenue to access the expertise of the Alkacon team, who are behind the development of OpenCms core. For clients with only a few questions regarding OpenCms, we offer incident-based support through pre-purchased packages that cover 10 incidents. Both our premium and incident support options are governed by the standard terms and conditions for OpenCms support. Should your requirements be unique, we are more than willing to create a tailored consulting agreement for OpenCms. During the consultation, you are encouraged to ask a variety of questions concerning OpenCms, and the consultant will strive to give you comprehensive responses. This method guarantees that you obtain the necessary support and information to enhance your experience with OpenCms, ultimately leading to a more productive engagement with the platform.

What is BMC HelixGPT?

BMC HelixGPT is an advanced generative and agentic AI platform that modernizes IT service and operations management by automating tasks that previously required human expertise. It deploys intelligent, autonomous agents that converse naturally with users, resolve requests, surface insights, and recommend remediation steps across ITSM and ITOM environments. The platform enhances operational resilience by evaluating change risks, detecting vulnerabilities, and clustering incidents to identify systemic issues before they escalate. Its AI-driven conversation models provide accurate, context-rich responses that improve self-service effectiveness and reduce ticket load. HelixGPT empowers organizations to build custom agents tailored to departmental needs, enabling scalable automation without specialized development skills. By curating operational data and knowledge automatically, it accelerates reporting, enhances troubleshooting, and drives faster resolutions. The platform supports deployment on-premises or across multiple clouds, giving enterprises the flexibility to align with their existing AI provider such as OpenAI, Microsoft, or Google. HelixGPT also ensures humans stay in control, blending autonomous support with guided oversight to maintain service quality and compliance. With its ability to reduce toil, streamline workflows, and proactively manage risk, the platform significantly lowers operational costs while increasing IT productivity. Ultimately, BMC HelixGPT enables enterprises to modernize ServiceOps, deliver better user experiences, and innovate at the speed of AI.

Media

Media

Integrations Supported

BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Operations Management
Microsoft Teams
NovelVox Agent Accelerator
Oxxus
Skype
Slack
iFinder

Integrations Supported

BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Operations Management
Microsoft Teams
NovelVox Agent Accelerator
Oxxus
Skype
Slack
iFinder

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alkacon Software

Company Location

Germany

Company Website

www.alkacon.com

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.helixops.ai/products/helixgpt.html

Categories and Features

Java CMS

Approval Process Control
Document Management
Indexing
Permission Management
Rich Text Editor
Rule Based Publishing
SEO Management
Search
Template Creation
Version Control

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Popular Alternatives

OpenWGA Reviews & Ratings

OpenWGA

Innovation Gate

Popular Alternatives

BMC Helix ITSM Reviews & Ratings

BMC Helix ITSM

BMC Software
Sling CMS Reviews & Ratings

Sling CMS

Apache Sling
Apache Helix Reviews & Ratings

Apache Helix

Apache Software Foundation
Crafter CMS Reviews & Ratings

Crafter CMS

Crafter Software